MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing8,133 approved reviews, newest moderated first
Rosenboom
I just recently bought 4 pair of glasses cuz they have such a variety of glasses. The customer service was so nice, if I had a problem they answered quickly. I will have to say I’m have to say I’m a little addicted because of their variety I want several more. It’s nice to change up your glasses with different outfits! Check them out!!
Gabe
My takeaway from this AWFUL experience was they might be good for eyewear worn for STYLE,but DO NOT trust them for prescriptions? The site took my order without letting me edit my Rx- but MULTIPLE reviews say they cannot see through the glasses. I was told they needed me to give them the correct Rx within 24hrs (I did). MULTIPLE BUYERS (rightly) complain these people are RUDE, DISHONEST and say they do not get the refund promised. I *DID* get a refund when they edited their comment claiming they never heard from me and that I was not really a buyer. HOWEVER, I have MANY emails showing their CONSISTENT lying ****AND ALSO**** after I got the Paypal refund, I also got a FRAUD ALERT from my bank saying my card was compomised and needed to be closed/replaced. POSSIBLY unrelated but VERY UNFORTUNATE TIMING if you've been shifty and dishonest and unpleasant over the days leading up to my online purchase from your "company".
Response from MuukalOpticalDec 12, 2023
Your comment only left the name GABE, and we don't even know who you are, but now we know that you filled in a completely different prescription at the beginning. It's okay, we can send you three new pairs again, but you asked us to remake the other three pairs within 24 hours. We apologize for not being able to do that. We have already refunded all and wasted three pairs of glasses. You are a truly unwelcome customer, no matter where you are, This is what we are talking about.
angela S.
I got 3 pair of "spook"tacular glasses from the Halloween collection and I love them all. I'm a Licensed Optician and have the ability to verify that all the parameters were made to the ANSI standards. After many (30 years) of working in the field I have always been disappointed that none of the places I have ever worked had amazing funky styles. I'm going on a goth cruise in March and I love these to death. The prices are amazing. I got the premium anti-reflective coating (easier to clean/ slightly harder to scratch), the premium (wider viewing area) progressive, and photochromic (changes color in the sun) on all 3 pairs for less than 1 pair even with my employee discount. They arrived sooner than expected. They were perfectly set in standard alignment and all I had to do was raise the earpiece to drop down the side that was sitting high because my ears are wonky. They came with cases and microfiber clothes and even some stick on nose pads to help if the fit wasn't perfect on the bridge of your nose. I'm impressed and would give them 6 stars if I could.
Dawn M.
I got exactly what I ordered...with one exception I wanted rimless and the poor makers didn't have long enuff screws for my lenses they were to thick lol so they instantly gave me a choice to order another pair or refund .and instantly got repremanded.I CAN SEE AGAIN AND WITH THESE PRICES I WAS ABLE TO GET SEVERAL PAIRSfor the first time in my life I'm 57 I'm ecstatic thank you muukal.sincearly dawn
Deborah Y.
I love their glasses I have 5pairs now and I get complements all the time
customer R.
I really like both pair of glasses. Good quality. Delivery took a couple weeks. Not bad for the distance. They keep you in informed on shipping and delivery
Suzie B.
My whole entire experience was absolutely wonderful right from the shopping process, to ordering, uploading my prescription, the time it took to get my glasses ( quickly) and wearing these wonderful glasses, not to mention the unbelievable price for these fantastic glasses!!! I am so very appreciative and thankful for this website, business and my glasses!!! Yay!!!
Pamela B.
I am very happy with my glasses and sunglasses, I will definitely buy from this seller again. Thanks
