Margaret
Excellent Quality !
Excellent Quality !! Love that I can get several different varieties for my mood !!

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Margaret
Excellent Quality !! Love that I can get several different varieties for my mood !!
customer
Update: So you respond here but not in my actual emails. What is confusing? I DID NOT RECEIVE MY PACKAGE. I did what I was suppose to do by checking with my neighbors and going to my post office! What are you evening saying what is fair for YOU. Yall took my money and I received NOTHING and not even a reply after! So I'm suppose to wait around to see if your company ever replies? I need glasses so I ordered through my doctor's office! And let's be clear there was NO OFFER to remake my order! There was no response! You received a bad review because of TERRIBLE customer service! You took my money, I have no product, and then sent me an initial response with one line of "Did I talk to my post office" which I made sure to state I already had in the initial email and then you go silent! Have YOU talked to the post office as yall are the seller/sender! I want a refund! This is RIDICULOUS! I informed the company that I never received my package, already checked with the post office and neighbors and they responded with "Did you check with the post office" and now are not responding. I sent another email requesting a refund as I had to order elsewhere and still no response.
Response from MuukalOpticalJan 1, 2024
Sorry, we find what you said is confusing. You said the package was lost, and we can definitely remake it, but you don't need it. It's unfair for us,that you have already purchased it from another company. If every customer's package shows delivery, but they refuse to remake and issue a refund, what does our company get? Refund all money and receive a negative review!
Yvonne T.
The glasses are awesome. They seem like forever to get them, but wait was well worth it.
Al B.
great glasses price is excellent,,, no duties etc, shipped thro postal,, ship time is not bad about 3 weeks Highly Recommended!!! would purchase again!!! communication is good too!
richard B.
Ordered 3 pairs of progressive glasses 2 weeks before christmas and got them on 22nd. All 3 pairs are exact prescription and frames are decent. Im in canada and glasses are pretty expensive ($650 plus tax for 1 pair from optician) got these 3 pairs for approx $170. I'm going to order some for my wife and have already recommended to friends.
Cat S.
I was skeptical because I wear progressives and everyone knows they are the most complicated. THREE pairs for $119? I was not holding onto hope. However, they came yesterday and I was AMAZED. Such great quality and gorgeous frames. And my progressive lenses are spot on! I will definitely be ordering all my glasses from them going forward.
Christine P.
I ordered 2 pairs of prescription glasses from MuukalOptical for a combined total of $30 including shipping. The glasses came in a reasonable amount of time, but these things are seriously great. Both pairs look and feel amazing, the prescription is just right, and I get so many compliments on them. I have way more expensive glasses that don’t feel nearly as sturdy as these do. They are my new favorite pairs and I wear one or the other almost everyday. Best $30 I ever spent and worth way more than what I paid. I’m super happy with my experience at MuukalOptical.
Barbara K.
I love that I can get multiple pairs of glasses for a great price! I have ordered MANY pairs of glasses and they are all fun, I can see well and if there are any problems, they address them in a fair manner. Their customer service responds in a timely manner. If you're not into designer names and want a good pair of glasses at a great price, this is a great place to go! I can get 3 pair(or more) of glasses for less than I would pay for 1 pair at a local shop or doctors office.