MuukalOpticalReviews of muukal.com

I had an issue that was efficiently handled by customer service(Hygge).Very satisfied!

Absolutely amazing. I ordered 3 pairs for $119 dollars and I Loved this glasses. Im very very excited with them. All are beautiful and comfortable glasses. I don't have any problem with my glasses and I'm very happy for that.

AMAZING!! I ordered the 3 pairs for $119 offer. All were very good and good quality. I was very surprised and pleased with them.. Except... after I received them, i realized that I had made an error on my order (my fault). I contacted customer service and explained my error and asked how much it would be to re-order the pair I had made the error on. They sent me a NEW pair, no charge!!! Wow!! Awesome customer service there!!! Thank you Thank you! I am a customer for life now!

Muukaloptical is absolutely amazing. I ordered the 3 for $119 which came out to $210 Canadian. I ordered all progressive sunglasses and customer service texted me and asked if I wanted all sunglasses or if I wanted to try the photochromic on one pair for no charge. I agreed. They arrived in 3 weeks. I love them. I would pay $700 here for one pair cause I don't have insurance. One pair came first and I was worried so I texted customer service and they replied within hours and told me they were sent in 2 shipments and they gave me the tracking number for the second shipment which arrived 2 days later . Thank you Muukaloptical 😊

Good service

I ordered 3 pair of glasses.

There are things about each pair that I don't like and things that I do. I REALLY wish that you wouldn't put such crazy mixed up colors on the arms of the plastic glasses. I kept finding this while shopping for them and it would prevent me from selecting the frames. I found one blue pair that weren't quite as bad, hoping my hair would cover it up. PLEASE make the arms the same as the front if they aren't metal. One of my three pairs were made wrong. I ordered photochromic and got full sunglasses. And the sunglasses that I did order, I don't really like. This will prevent me from the purpose of wearing them to work. The price was good. The vision is clear. I was pretty much able to choose the right size. Hopefully I can get the issue resolved in not too much time.

I have used Muukal twice for prescription glasses and their products and customer service are outstanding. The first time I ordered 3 sets of progressive lenses. All three sets arrived as described. One set had the proportion of the progressive lens in an unsatisfactory configuration and when I advised, Muukal remade these glasses correctly. Then I ordered a second set of 3 prescription sunglasses progressives which are also excellent. The pricing is great, the delivery is quick and the customer service is responsive. I have used several online spectacle makers and Muukal is the best.