MuselyReviews of musely.com

Response from MuselyOct 6, 2023

Thank you for taking the time to share your Musely experience and we are so sorry to hear that you are no longer seeing your desired results! We completely understand how frustrating and disappointing it is to feel like you have lost your progress in treatment and we are here and happy to help! To personally address this, we kindly ask that you reach out to your designated doctor for medical guidance to allow them to provide their 1:1 medical expertise to return to seeing your desired results! Additionally, we recommend requesting their recommendations to establish a maintenance plan to ensure that you are able to maintain the results you have achieved! If you need instructions on how to contact your designated doctor please reach out to Musely Support via support.musely.com/hc/en-us/requests/new. Thank you again for your time, patience, and consideration and we look forward to having the opportunity to to further assist you in reaching your skincare goals!

Response from MuselyOct 6, 2023

Thank you so much for taking the time to share your feedback! We are so sorry to hear that you have not seen your desired results with your treatment thus far and we know how frustrating this can be! Please note that when interested in adding a new prescription to your treatment plan (such as The Spot Peel), a new Online Doctor Visit must be completed in order for your doctor to be able to determine if the prescription is safe and suitable for your skincare needs. With that being said, please reach out to Musely Support via support.musely.com/hc/en-us/requests/new and a representative will be happy to help you submit an order for The Spot Peel at a discounted price! Thank you again for your time, patience, and consideration and we look forward to having the opportunity to assist you in reaching your skincare goals!