Briony F.
Definitely better than nothing
Definitely better than nothing, but my results were pretty mid. After using the product as directed for 10 months my melasma has faded about 2 shades. But it’s still too dark to be completely covered by makeup, and if I skip a day it comes back, if I take a hot shower it comes back, reapply sunscreen after 3 hours instead of 2 it comes back, and takes several days of using this product to fade 2 shades again. It’s kind of underwhelming.
Response from MuselyAug 7, 2025
Thank you so much for taking the time to share your experience — we truly appreciate your feedback! We’re glad to hear you’ve seen some improvement with your melasma over the last 10 months, though we completely understand how frustrating it can be when results feel slower or more temporary than expected. Melasma is an especially stubborn skin condition, and even with consistent treatment, external factors like heat, sun exposure, or hormonal changes can trigger its return. That said, we’d love the opportunity to support you further. If you haven’t already, we’d recommend following up with your Musely dermatologist through your account to discuss any possible formula adjustments or additional recommendations to help stabilize your results! We’re here for you every step of the way and want to make sure you feel confident in your skincare journey. Please don’t hesitate to reach out if there’s anything else we can do to help!