MuselyReviews of musely.com

Response from MuselyAug 12, 2025

Thank you for your wonderful review, Mel! We’re so happy to hear about the life-changing improvements you’ve seen and the boost in your confidence. It’s amazing that your husband has noticed the difference too! We’re here for you anytime you need us: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you so much, Juliana! We truly appreciate your recognition of our professionalism, attention to detail, and the results you’ve experienced. If you ever need support or have questions, we’re always here to help: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

We’re sorry to hear you didn’t see results with The Red Rescue and we can completely understand your disappointment! Please kindly note that everyone’s skin responds differently, and sometimes adjustments or alternative formulas are needed to achieve the desired outcome. We recommend following up with your designated doctor so they can review your progress and provide personalized guidance on next steps! Please reach out to our team at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can work with your doctor if needed and explore options to help you find a treatment that works best for you!

Response from MuselyAug 12, 2025

We’re sorry to hear you haven’t seen the results you were hoping for so far! Please kindly note that everyone’s skin responds differently, and in some cases, adjustments to the treatment plan are needed to achieve the best results. We recommend following up with your designated doctor so they can review your progress, provide personalized medical guidance, and determine if an alternative formula or dosage adjustment may help! Please reach out to Musely Support at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can review your case, work with your doctor if needed, and explore options to help you see the best possible results. Your satisfaction is very important to us, and we’d like the chance to make this right!

Response from MuselyAug 12, 2025

Thank you for sharing your feedback! We’re sorry to hear the results haven’t met your expectations and can completely understand your disappointment! We recommend following up with your designated doctor to explore alternative formulas or treatment approaches that may be more impactful for your needs. We would also like to help cover the cost of your next refill/treatment to thank you for being a loyal Musely patient! Please contact us at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can review your case and support you through this process!

Response from MuselyAug 12, 2025

Thank you so much for your kind words, Jenn! We’re thrilled to hear you’re enjoying both our products and our customer service—it truly means a lot to us. We’re always here for you if you ever have questions or need support: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

We’re so sorry to hear about the irritation you experienced and that you felt an alternative was not offered! When side effects occur, we always recommend following up with your designated doctor so they can provide personalized medical guidance and determine if a different formula or prescription altogether may be a better fit for you! Please let your doctor know that you are interested in alternatives and they will be happy to assist you! Additionally, please reach out to Musely Support at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can review your case, connect with your doctor if needed, and explore the best treatment options for you. Your comfort and satisfaction are very important to us, and we’d like the chance to make this right!

Response from MuselyAug 12, 2025

Thank you for leaving your review and sharing your feedback! Please note that during the beginning of treatment, it’s perfectly normal to experience some initial hair loss or shedding. Rest assured, there are several ways to manage these side effects so you can continue with your treatment and work toward long-term results. While some patients begin seeing improvement within as little as 2 months, hair regrowth is typically a 4–6 month process. We recommend following up with your designated doctor so they can provide personalized guidance and ensure you’re on the right track. Please contact us at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can work with your doctor to make sure you have the best plan moving forward!