MuselyReviews of musely.com

Response from MuselyAug 12, 2025

Thank you for taking the time to leave your review! We’re glad to hear you’ve noticed some improvement so far, though we understand how frustrating stubborn hairs can be! We recommend following up with your designated doctor so they can review your progress and determine if a different approach might help address those remaining hairs. Please reach out to our team at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can assist further and help you work toward your desired results!

Response from MuselyAug 12, 2025

Thank you for taking the time to leave your review, Cat! We’re thrilled to hear you’ve had an excellent experience with both our service and products, and that our app has been easy to navigate. Please don’t hesitate to reach out if you ever need anything: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you for your feedback, and we sincerely apologize for any confusion or misunderstanding! Please kindly note that patients are certainly able to delay their refills past 30 days. For treatments that come with a default 2-month supply, you can choose to receive your refills every 1, 2, or 3 months. We’d be happy to review your account and help adjust your schedule to best fit your needs. Please contact us at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot so we can assist you directly!

Response from MuselyAug 12, 2025

Thank you, Julie Ann! We’re so happy to hear that your face is looking brighter and more youthful. We appreciate you taking the time to share your results, and we’re here for you anytime you need us: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you for your kind review, Barbara! We’re so glad you’re seeing good results and have found our team to be supportive and knowledgeable. We’re always here to help you on your journey—please reach out anytime: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you, Ferlisha! We’re so glad to hear you found the process easy. We appreciate you taking the time to leave a review, and we’re always happy to help if you ever need anything: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you for sharing your results! We’re so happy to hear that your melasma is now completely gone and that you’ve been satisfied with several of our products. Your trust means so much to us. If you ever need anything in the future, we’re here for you: support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support!

Response from MuselyAug 12, 2025

Thank you for leaving your review and sharing your experience! We’re sorry to hear the product wasn’t the right fit for you, though we’re glad we could quickly resolve your concern and process your refund. If you’d like, we can also work with your designated doctor to explore other treatment options that might better suit your needs. Please reach out at support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #trustpilot if you’d like us to assist further!