Allison K.
Efficient
Efficient, attentive customer service and products thst produce REAL RESULTS ~ QUICKLY‼️
Response from MuselyDec 1, 2025
Thank you for your review! :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,216 approved reviews, newest moderated first
Allison K.
Efficient, attentive customer service and products thst produce REAL RESULTS ~ QUICKLY‼️
Response from MuselyDec 1, 2025
Thank you for your review! :)
SHANNON
Customer service was super empathetic to a situation I had. They took action to correct for the postal service failed me & without me even asking, I was simply trying to bring it to their attention so that was extremely nice of them. I promptly fixed my problem and wished me a good day, you were very helpful. Thank you!!
Response from MuselyDec 1, 2025
We're happy to help, and are happy to hear you were satisfied with your experience! :)
Megan L.
Musely is a wonderful company and I’m thankful I decided to give them a try. The dermatologists are helpful and quick to answer any questions or concerns and the treatments they offer really work!
Response from MuselyNov 29, 2025
Thank you for your review, we're happy to hear you enjoy the Musely experience! :)
Christine C.
Started Musely’s anti aging cream. It’s amazing! I have been only using it for a week and I am already starting to see small results. My dermatologist answered all my questions swiftly and in a personal manner. I love the product so much that I just also ordered the eye cream. It’s a must try!!! You won’t be disappointed.
Response from MuselyNov 29, 2025
We're happy to hear you're seeing results so soon! :)
deb W.
I tried three different products but they all caused an allergic reaction to my skin and all over my body. The facial creams seem nice but caused blisters on my face 2-3 days later after use.
Response from MuselyNov 29, 2025
Thank you for sharing your concerns! We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can help provide suggestions. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Thank you so much and we look forward to having the opportunity to assist you further!
Marybeth B.
This skincare is magical science done right. I have used many of their products and have seen results with each and every one of them. Thankyou Musely
Response from MuselyNov 29, 2025
Thank YOU, we're so happy to hear that! :)
Carol O.
Fast reply to questions
Response from MuselyNov 29, 2025
Thank you for your review! :)
Silvia R.
Their products really do work!! I have tried everything from my dark spots and melasma I just about gave up. I came across Musely on social media and looked at all the before and after photos and thought I should give this a try. I am so glad I did!! In all honesty, it’s a bit on the pricey side but it is so worth it if you want your confidence back!!
Response from MuselyNov 29, 2025
Thank you for your review, we're so happy to hear we were able to help you regain confidence!