MuselyReviews of musely.com

3.92,216 reviews
Salons & Clinics

Musely

About Musely

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.

Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: musely.com
Website: musely.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Musely reviews

2,216 approved reviews, newest moderated first

BamaUndertaker
Jan 5, 2026
Everything it promises and more!
Everything it promises and more!
Response from MuselyJan 5, 2026
We're happy to hear that you enjoyed your experience with our treatment. Thank you for your positive feedback!
Ania
Jan 4, 2026
I love the smoothness of my skin
I love the smoothness of my skin. My skin feels healthy, soft, moisturized, clear and fresh.
Response from MuselyJan 5, 2026
We're so happy to hear that our products made your skin feel refreshed! Thank you for your positive feedback! :)
Deellama
Jan 4, 2026
Very quick response.
Very quick response.
Response from MuselyJan 5, 2026
We're so happy to hear that you received quick responses! Thank you for your review! :)
Matthew G.
Jan 4, 2026
It’s an automatic no for me
It’s an automatic no for me. It’s so many targeted ads like STFU.
Response from MuselyJan 5, 2026
We appreciate your feedback and time. We are sorry the ads are excessive. At this time, we don’t have access to your contact information through this platform, which prevents us from immediately following up to assist you directly. We’ve requested your details through Trustpilot so our team can locate your account and ensure this is resolved to your satisfaction. Once we receive your information, Musely Support will personally follow up to make things right. We appreciate you bringing this to our attention and would love the opportunity to turn your experience around!
Renata H.
Jan 4, 2026
My consistency was off and they said…
My consistency was off and they said send them a picture and they are sending me a new one
Response from MuselyJan 5, 2026
We're so glad to hear that our team helped you with your treatment! Thank you for your review! :)
Evelyn N.
Jan 4, 2026
Thank you for providing me with…excellent service.
Thank you for providing me with excellent service. The spot cream cleared up my dark spots in less than 3 months. The dermatologist was very healthful and prescribed the right cream for my face.
Response from MuselyJan 5, 2026
We're happy to hear that our service and the prescribed treatment effectively addressed your dark spots! We appreciate you sharing your positive experience with us! :)
Julie F.
Jan 3, 2026
Good products!
Ordered the eye serum bundle a couple of weeks ago. It’s easy to apply and very smooth and creamy. I really like the liquid face soap that’s part of the bundle, along with a sunscreen. I contacted customer service with a question about auto delivery. Got a very quick and friendly reply.
Response from MuselyJan 3, 2026
Thank you for your review, we're happy to hear you love The Eye Serum and the OTC bundle! We're always happy to help with any questions. :)
Karla Calderon H.
Jan 3, 2026
The Spot treatment works
The Spot treatment works, I have used it on and off for three years. I canceled my subscription for this particular prescription because I live in a 5 month winter zone and I have zero sun exposure. I got the results I wanted, it’s maintenance from now on. Their customer service is phenomenal.
Response from MuselyJan 3, 2026
We're happy to hear you're loving your results! If you ever need the treatment again, orders can be placed through the Musely app or website. :)

MuselyReviews of musely.com

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MuselyReviews of musely.com

Musely reviews

Everything it promises and more!

I love the smoothness of my skin

Very quick response.

It’s an automatic no for me

My consistency was off and they said…

Thank you for providing me with…excellent service.

Good products!

The Spot treatment works

About Musely

About these reviews

More in Salons & Clinics

Asterom Canes

simplebodyproducts.com

Ayla

Lairlux.com

Musely reviews

Everything it promises and more!

I love the smoothness of my skin

Very quick response.

It’s an automatic no for me

My consistency was off and they said…

Thank you for providing me with…excellent service.

Good products!

The Spot treatment works