liquidestates
I discontinued all refills as I have…
UPDATE! The company responded quickly and satisfactorily to my problem. I discontinued all refills as I have achieved my results. Musley did not record the cancel and sent anyway. Overall after a couple of years use, I am satisfied with product but have had on going problems with automatic refill. The site directs you to ordering using refill option. Single ordering is not mentioned unless you hunt. It requires entirely too much attention, as if this is the only thing going on in our use of the internet. It is the main reason I have committed to stopping using Musely altogether. That and their very strict refund policy. If there is a problem with your product it's jump through complicated hoops or tough luck. BTW all my shopping is done online. Nancy Mastin
Response from MuselyJan 12, 2026
Thank you for taking the time to share your feedback, we’re truly sorry to hear about your experience and understand how frustrating this must have been! At this time, we don’t have access to your contact information through this platform, which prevents us from immediately following up to assist you directly. We’ve requested your details through Trustpilot so our team can locate your account and ensure this is resolved to your satisfaction. Once we receive your information, Musely Support will personally follow up to make things right. We appreciate you bringing this to our attention and would love the opportunity to turn your experience around!