MuselyReviews of musely.com

3.92,216 reviews
Salons & Clinics

Musely

About Musely

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.

Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: musely.com
Website: musely.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Musely reviews

2,216 approved reviews, newest moderated first

Nazia A.
Jan 21, 2026
Cream that works!
The only treatment that give me results
Response from MuselyJan 21, 2026
We're happy to hear that you are getting such great results with our treatments. Thank you for your review!
Katy Z.
Jan 21, 2026
Customer service was very quick to…
Customer service was very quick to answer and resolve my issue. They are sending replacement, and it shipped quickly!
Response from MuselyJan 21, 2026
We're happy to hear that you're happy with Musely Support's speed and resolution! We're always happy to help. :)
Shannon A.
Jan 20, 2026
It’s a very easy process to work with…
It’s a very easy process to work with Musely. I’ve been happy with the assistance and the products so far!
Response from MuselyJan 20, 2026
We're happy you're satisfied with our assistance and treatments! Thank you for sharing your positive experience with us! :) We appreciate you.
Abel R.
Jan 20, 2026
Great product with positive results.
Great product with positive results.
Response from MuselyJan 20, 2026
Thank you for sharing your positive review, we are honored to be a part of your skincare journey. :)
Sandra
Jan 20, 2026
Great service
Great service
Response from MuselyJan 20, 2026
Thank you for your review Sandra! :)
Cathy
Jan 19, 2026
I used it for three days and it burnt…
I used it for three days and it burnt my skin terribly. I followed all the directions, and I have a horrible rash and burn under my neck.
Response from MuselyJan 19, 2026
We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can determine whether what you are experiencing is an expected side effect or an allergic reaction. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Thank you so much and we look forward to having the opportunity to assist you further!
Anita W.
Jan 19, 2026
Spot cream works great
Spot cream works great
Response from MuselyJan 19, 2026
We're so glad to hear that you're loving The Spot Cream! Thank you for your review! :)
Sandye
Jan 18, 2026
Musely Eye Serum
I have been using the Musely’s Eye Serum exactly 51 days on Jan 17th, 2026. Oh, what a difference Musely has made in my life and especially brightening my eyes life long dark circles to finally see the light! All my life my Mom told me “the circles were hereditary because my illness shows in my eyes”. Never thought anything could be done to correct that. Then came Musely! No more deep or dark circles. When you’re ready to achieve beautiful wash/go skin and no cover, filters or makeup needed, “try Musely. They have great certified dermatologists who guide you to the right products and personalized Rx formulas made for you.
Response from MuselyJan 19, 2026
We're so happy to hear that The Eye Serum has made such a difference for you! It's wonderful that you're seeing the light and achieving beautiful skin with our treatments. Thank you for sharing your positive experience! :)

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