Linda L.
Musabela not responsive re returning shoes
I am extremely disappointed with quality of the shoes I ordered. I wish to return them but have not heard back from Musabela. I know I will never wear these shoes. Musabela says that I can keep the shoes and get a 30% refund. The other choice is to pay substantial postage to return the shoes to an overseas warehouse. I will ask for the refund, and will give the shoes to a homeless shelter. I look forward to being done w my interactions with Musabela.
Response from MusabelaJun 12, 2024
We're sorry to hear that your experience with our service fell short of expectations. Please reach out to our complaints department at [email protected] to address your concerns and find a solution. Musabela Customer Service


