MusabelaReviews of musabela.com

These shoes have now become my favorite to wear everywhere! For the price and quality these shoes are far superior to other brands. Love these step-in shoes! They look god and are very comfortable. Strong arch support as they claim...

Very good product for the price. The fit is perfect. I ordered them half size up as recommended on the website. Looks great and very lightweight. Been looking for comfortable shoes to wear at work and these are absolutely perfect!

Horrible, Horrible, Horrible!! Poorly made and the sizing is off. When I requested a refund here's what they said: Hi Martia, Thank you for reaching out to us regarding your recent order. We understand that sometimes products may not meet your expectations, and we're here to make the return process as smooth as possible for you. Based on your preference, we have two options available for you: Free Exchange: If you're interested in exchanging your item for a different color, size, or style, we're more than happy to facilitate a free exchange for you. Simply let us know your preferred exchange details, and we'll take care of the rest. Full Refund: Alternatively, if you prefer a full refund, we can certainly accommodate that as well. Please note that returns are processed through our overseas warehouse, and as such, the postage costs for the return will be at your expense. Additionally, we understand that returning the order at your expense may not be feasible for everyone. In such cases, we're happy to offer a 30% refund, and you can keep the product. Please let us know which option you'd like to proceed with, and we'll provide you with further instructions accordingly. If you have any questions or need assistance with the process, feel free to reach out to us again. We appreciate your understanding and cooperation in this matter. Thank you for choosing Musabela, and we look forward to resolving this issue to your satisfaction. -- -Team @ Musabela

To all potential customers, please read Musabela "true" return policy, just in case you may need to return your item. This is the information I received via email, after I received their product yesterday 06/05/2024 (which looked and felt very cheaply made and not at all as advised). One good thing is they responded within 24 hours. Full Refund: Alternatively, if you prefer a full refund, we can certainly accommodate that as well. Please note that returns are processed through our overseas warehouse, and as such, the postage costs for the return will be at your expense. This information is nowhere stated on their website "that customers would have to pay for an overseas return to China". Which is basically, the cost of the products maybe more and not to mention a red flag. Full disclosure, they did offer a 30% refund and I keep the product, (which will be donated to a homeless shelter). Be careful when doing business with Musabela; hopefully, you receive your shoes and love them. Cheers

This is my 3rd pair of musabela shoes. I love them! Im happy with the fit and comfort of these shoes. I have arthritic and wide feet and also suffer from hammer toes. I always order them half a size up and fit perfectly! I will only wear musabela from now on!

If you have pain in your feet like I do, these are the shoes you need! They have great supportive insoles with good cushioning. I work in retails and I am on my feet for eight hour shifts. I got tired of paying $100 plus for famous brands. These shoes provide a great arch support and git perfectly!!

Well made shoes. Strong arch support. I like that they also come in wide fit. Overall satisfied!

I got these musabela shoes for work. I do 8hr shifts and suffer from plantar fasciitis and swollen feet. A friend of mine recommended me these shoes so I decided to try them. I must say that I was very impressed since I put them on for the first time. Great cushioning, strong support and the free inserts that come with them are a great addition! I recommended them to anyone suffering from foot pain!!