MusabelaReviews of musabela.com

States free return within 30days, when started return have to ship back to China at customer expense.

It took them awhile to arrive due to out of stock, but man these are the best shoes ever. They have helped my foot pain so much

The item too small It was not the correct size. I need a way to return this item and I see nowhere to return it. Where could I please hear from someone today thank you.

The shoes are very well cushioned ,I ordered a size 11,they feel more like a 10 they are not a true to fit ,I guess I should have requested a size 12 ,also have not found a way to return, I guess I've just lost my 70.00 dollars, I love the shoes just hate I can't exchange, be careful ordering from this company

I would have given a zero review but it wasn’t offered. The shoes I ordered were to small. I contacted your company 3 times to find out how to exchange them. You responded with we will email you. But you didn’t. So now customer service says now it’s too late to return them. Another Chinese company what a rip off!!

Shoes were not as described. Company never responded to my emails or phone calls. Had to file dispute to get my refund

I couldn't give them a 0 rating. I ordered shoes on 9-10 of this year. 6 weeks later I got the wrong size. I contacted them and they said they would send out the rights size and a shipping label to get the wrong ones b ack. 6 weeks later I got the same exact WRONG ones AGAIN. I was told I have to ship them back, that will cost me $71 and I only paid 101.92. I have at least 30 emails with them and they got all the way up to a 75% refund and don't have to ship. I turned them down. I want ALL my money back without paying the return shipping. The correspondence has now started all over and they want me to ship the shoes back. They made the mistake TWICE. Stay away from this company, their shoes are very poorly made. Now they replied to this review and it's the same nonsense all over again, they will not address what I am complaining about. Like I said, stay away from these people they are a rip off.

I ordered 2 e widths shoes and they sent me regular with. When I ordered these there was they offer for free shipping return and now they are not honoring that. The shoes are very cheaply made with very cheap plastic on the bottom. When I find the offer for the free shipping return I will be copying it sending to the better Business Bill and all federal agencies for this company.