Anna C.
First they charged me for two pair of…
First they charged me for two pair of sneakers and when I asked for credit , I did not receive it. The shoes are very bad . I did not expect that plus when I told them that the pair I received did not fit and I wanted to return them. They told me I needed to return them to China. Shipping was more expensive than the shoes plus I did not know if I was going to get the credit. Do not buy them .
Response from MusabelaJun 12, 2025
I’m truly sorry to hear about your experience and understand your frustration. Your satisfaction is very important to us, and I want to make this right. We can certainly try to assist you better. Please reach out to our complaints department. Once again, I apologize for the inconvenience this has caused, and I appreciate your patience as we work to resolve this issue. Thank you for giving us the opportunity to make it right.