Wendy P.
Don't waste your time or money
First of all, the transaction is with China and product shipped from China. Long time wait for delivery. Sent wrong size of shoe and the shoe did not perform as advertised. Very cheap product. A return for refund was granted... but I had to send it back to China at my expense. The cost for that was $43+, nearly what I paid for the shoes and they made the error. I donated them to the thrift store and Musabela China reaped the reward, along with whoever bought the shoes at the thrift store. Don't be fooled by the Musabela USA tag line.
Response from MusabelaJun 26, 2025
Hello, We sincerely apologize for any inconvenience you may have experienced. Your satisfaction is very important to us, and we are here to assist you in resolving any issues you may have. Please feel free to reach out to us directly, and we will do our best to address your concerns promptly. Thank you for your understanding, and we look forward to hearing from you soon. Kind regards, Team@Musabela


