MusabelaReviews of musabela.com

I ordered a pair of shoes from Musabela over two months ago and never received them because they were sent to the wrong address. I have emailed them numerous times, only to get automated responses asking me to return the shoes I never received! No one from customer service has contacted me by email or by phone, even though I have provided my email address and cell phone number in each email. My requests for their phone number have been ignored, and their "responses" to my emails have been generic and auto-generated. I am very disappointed in their lack of customer service and their unwillingness to resolve this issue!

Shoes didn’t come as quick as they said they were. Shoes were too small and hurt so much trying to walk in them. In no way are they orthotic. Run!!! Well in other shoes that is…. These are horrible!

I ordered shoes in mid February and paid for rush shipping within 12 days. I didn't receive the shoes until the end of March! Of course they didn't fit. I have gotten no response from the company on how to get a refund after several emails to their support address. I guess I can kiss the $70 goodbye.

I received my 1st order of Musabela shoes 2 weeks ago and they sent a pair of shoes that was two sizes too big. They have no phone number to call and they keep on giving me a runaround. This is extremely distasteful. I highly recommend that no one orders from this company. What a joke and they have taken my money. very dissatisfied. I would like to give it 0 stars!

PLEASE PLEASE PLEASE...DO NOT ORDER FROM THIS COMPANY!! A total SCAM!! Cheap sneakers. Can not get ANYONE TO REPLY TO YOUR EMAILS!! I am having my debit card CANCELLED so they won't get ANOTHER PENNY from me!!! Keep buying in.... AMERICA! Worst EVER!!!!!

My complaint follows the line of many reviews I just read. Ordered shoes, didn't fit, so they were returned. Still no refund or $111.92 but lots of automated emails repeating the same information. The phone number listed as a contact number is out of service. Wish I had done more research on the company prior to my order. Very upset a company abuses their customers in the manner.

DO NOT PURCHASE FROM MUSABELA. My experience echoes the other reviews. I received shoes which had many problems with quality and sizing. I returned two pairs of shoes at my cost. Musabela did not refund my money ($127) The response you will get from Musabela is a standard letter but it is a worthless response. Has anyone filed a criminal complaint about this company?

I've never received my Orthopeditric shoes. No response from them I paid with my Visa and went through But not received any info where or what is happening so I want my payment back through my bank.