the help from their help desk is absolutely horrid!
Response from Multiplay GameserversJan 11, 2018
Hello Martin,
I'm sorry to hear you're having issues with your server.
We have a lot of guides available for using FTP for Minecraft, and we've also explained how your issue can be fixed.
If you're still having issues with your server, please feel free to create a new ticket or open an existing ticket with our support team.
JO
Jordan
Everything is fine.
Service set up fast, control panel is easy to use.
Response from Multiplay GameserversJan 11, 2018
Hello Jordan,
Thank you for your feedback.
I hope we continue to provide you an awesome service.
BS
Brandon S.
Not using multiplay for factorio due to issues
I originally bought this server to stop the lag caused by hosting a factorio server myself, however with only being able to use such cheap options with no room for upgrading which caused a substantial amount of lag. Other then lag alone we would find at seemingly random times the entire service would stop working, meaning we would be unable to access the control board of the server or connecting to the server at all.
Response from Multiplay GameserversFeb 27, 2018
Hello Brandon,
We are sorry for the experience you have had.
We are working on providing more and more upgrade options for all our games for those who really work hard in their end games so please do keep a look out.
Thanks,
Magnus
EG
Eternal G.
Good service
Server was setup within minutes after payment. Had a issue with the control panel. Support team fixed it within 2 hours. Great service so far!
Response from Multiplay GameserversFeb 27, 2018
Hello Eternal,
Thank you for your feedback !
If you need anything else please do not hesitate to get in contact with our support team.
Thanks,
Magnus
WI
William
Great server experience
Great server experience, pretty straight forward once you get the hang of it
Response from Multiplay GameserversJan 9, 2018
Hey William,
Glad to hear you've had a good experience with the service.
Hopefully we can continue to provide a good service going forward.
SU
SUNE
Slettede det hele uden advarsel
Billigt, men deres support er meget svingende. Havde en Minecraftserver, hvor de efter noget fra deres side, fik serveren til at lukke ned, og de brugte et par dage den første gang, på at fixe det. Anden gang kunne de ikke fixe det, så de genstarede bare det hele, uden at advare mig først. Så alle addons forsvandt, det samme gjorde ekstra verdener jeg havde lagt ind til minigames med warps til, samt alle indstillinger til addonsene. Normalt når jeg rodede med noget, så tog jeg selvfølgelig backup, men da jeg ikke havde roddet med noget, havde jeg ikke denne gang...
De forstod aldrig at der var noget galt. De forstod ikke forskellen på addons og mods. De forstod ikke, at jeg kunne have gang i flere verdener end én...De brude ikke hoste Minecraft. Måske de er bedre til andre spil...
Response from Multiplay GameserversJan 9, 2018
Hello Sune,
Appreciate the feedback and we will review this internally to see where we can look at improving the service.
SR
Stephen R.
Extremely pleased
Extremely pleased. Had an issue early on with lag. They fixed it. Suprisingly fast response and repair for a messaging system. Way to go guys.
Response from Multiplay GameserversJan 9, 2018
Hey Stephen,
We're glad to hear you got the support you were looking for when you ran into lag issues.
Hopefully we can continue to provide you a good service going forward.
SP
Spencer
Not a problem, so far...
I have used Multiplay for Multiple games. Ark, Space Engineers and Starbound, primarily.
So far I have only good things to say.
Response from Multiplay GameserversJan 4, 2018
Hello Spencer,
Thank you for the feedback.
We hope to continue providing you a good service without issue.