Multiplay GameserversReviews of multiplaygameservers.com

Right now all multiplay servers in NL started having superbad connection. ONLY multiplay-servers.. Why? cant join others here, there are definetly some problems. Servers not playable :(

This company is actually garbage for a hosting company. Playing apex legends, you CANNOT play the game at all on a competitive level. Literally rubber banding with Google fiber hard wired internet. This hosting company actually sucks.

I have had to put a "stop payment" on multiplay with my bank, as they have continued to charge me a monthly fee, even after their claim of not hosting servers and not able to issue invoices. I have confirmation from my bank that it is in fact Multiplay who are still charging. What's worse, is that I have had to submit a ticket three times now, as their ridiculous automation keeps archiving my tickets, stating that they have not heard a response from me within 48hours. The reason I'm not responding is because I'm waiting for their apparent manager to investigate and get back to me. They are close in forcing me to take legal action, as they are owing in the hundreds. If you are having similar issues, please post here.

Closed my server down on 28th Feb and promised to refund me the remaining 4 months. It has now been 11 weeks since they shut it down and it's like getting blood from a stone trying to get my money back. Excuse after excuse, you would think I was after a fortune and not just a few pounds. I held a server with them for many many years and expected better of them.

Been waiting 3 or 4 months for a refund.

Its a pitty that the game hosting has to be shut down but that's business, support team was very helpful and prompt with any issues. Wish you the best for the new year multiplay!

5 years of totally issue free hosting, very happy with them, its a real shame i have to find another host. Thanks Multiplay S~

I've contacted support after finding out i was being charged 2 dollars more than what i was shown on their website's receipt along with several smaller .15$ being charged every couple of days. To keep the server running for a year it should of cost me 120$ but with everything added up monthly it will cost me over 200$. They explained that it was something to do with my bank. I called my bank and they told me that it was infact not them that was charging extra, that it was the amount that multiplay requested to be sent out even though the receipt i got in my email said it was suppose to be 11$ 10 for the server and 1$ startup but nope i was charge 13$, so the next month was suppose to be back to 10$ nope try 12$. So after talking to the customer support i told them i would like to get a refund since they overcharged me. they said they would talk to there financial team. They replied the next day with "I just had a quick word with our finance team and I will be unable to refund the current month as it's outside of the one day grace period for renewal. However, I am still canceling your server." The first part is understandable but the second part is not "However, I am still canceling your server" I still had 14 days on the server remaining, and they just canceled it with out even asking me if i would still like it to be canceled since i did not get a refund. So now i got no refund and no server cause they are money grabber that will overcharge you with fees. and cancel your server if you request a refund. Other than the customer support the servers are fine so this rating is for their customer support not the servers.