Susan
Making it Right
Customer Service people "making things right." Really listening and sincerely caring about my fur baby rescue dog's comfort. Looooove the soft chenille Cloud K-9 dog bed cover. The stuffing went very flat after just a few days. Muddy Mat is sending a new replacement bed out as a rush delivery. That's what I call HUUUUGE customer service you just don't get any more. I just can't thank Muddy Mat enough.
Response from Muddy Mat®Aug 30, 2026
We appreciate your kind words, Susan. We’re happy we could make things right for your rescue pup’s comfort.


