Patient
I made a mistake and order my mats…
I made a mistake and order my mats twice. I called Muddy Mats, and was expecting them to be like any other online company and tell me they could have the order cancelled but the charge would be back to me in about 30 days, but NO the gentleman I talked to was so nice and willing to help me get it straight. He cancelled the order I didn't mean to order and the money was back on my card the same day. I got my mats yesterday and I love them and I have one dogs who loves to sleep on them.
Response from Muddy Mat®May 3, 2025
Thank you so much! We’re glad we could quickly sort things out for you—and even happier to hear both you and your pup are loving the mats!


