Theresa V.
Upsell fiasco
At checkout, there is a seemingly endless stream of upsell offers. I tried to bail out of the parade but ended up with a $20 added item on my final total. I did not agree to the purchase. I promptly asked that the stray item be removed and was told the order would have to be reviewed and verified by a "team." I'm not holding my breath.
Response from Muddy Mat®Oct 6, 2026
Thank you, Theresa, for sharing your experience with the checkout upsell offers. We understand your concern regarding the unexpected $20 item. An email has been sent to address this matter and assist you further.


