Sara B.
Shipment lost in transit.
My package with several rugs in it apparently got stuck or lost in transit. When I inquired with the tracking number to customer service, they promptly checked on it and let me know they were replacing the shipment to me. It arrived about a week later.
Response from Muddy Mat®Jun 28, 2026
Thank you, Sara, for your patience. We’re pleased the replacement arrived quickly and that you’re satisfied with the resolution.


