MubertReviews of mubert.com

What a bunch of BS. Advertises as free. Wants you to buy a plan after you sign up before you can even hear the music. Garbage.

Won’t take any refunds regardless of credit usage. Poor ethics.

The worst experience ever. They stole money from my card, and to add to the whole thing, their service is outrageous and very rude

They have free tracks apparently no youtube copyright strikes. I've used some of those giving credit to the site/artist, and after a year all of them got strikes, I had to replace/mute ruining the videos.

I recently tried MUBERT, and I must say, this has been one of the worst experiences I’ve had with any AI music creation platform. The quality of the music it generates is beyond terrible. No matter how well you describe your prompt, the AI completely fails to understand it and produces music that is the total opposite of what you requested. Instead of creating something meaningful, the results are just random noise that no one would want to listen to. They also offer an option where you can select a genre, and their AI will create music automatically. Unfortunately, this is no better! The so-called "music" it generates is so bad that you can't even bear to listen to it for more than a few seconds. It sounds completely unstructured, chaotic, and uninspired—certainly not something anyone would use for professional or personal projects. On top of that, their customer service is a complete joke. If you reach out to them with an issue, be prepared to wait several days (if not weeks) for a response. And when they finally do reply, their answers are completely irrelevant to your actual question. It’s as if they don’t even bother reading your message. To anyone considering purchasing this service—please don’t waste your money. This AI music generator is nothing more than a scam that promises quality but delivers absolute garbage. Save yourself the frustration and look elsewhere for a real music creation tool.

THE GOOD AND THE BAD! THE GOOD SIDE: Some users may express reservations about mubert.com, but personally, I find it to be a remarkable AI music platform. Its capability to generate tracks of up to 25 minutes in length is particularly advantageous for those looking to establish a vibrant music presence on platforms like YouTube. What's more, the platform allows you to produce a staggering 500 tracks per month, which undoubtedly contributes to its exceptional value for the investment. With these features in mind, mubert.com stands out as a versatile and cost-effective tool for any aspiring music creator seeking to build a substantial library and engage with their audience in a meaningful way. THE BAD SIDE: I have been utilizing the services of mubert.com for nearly three years, with a mix of consistent and intermittent use. Over the past 18 months, I have noticed a concerning trend where reaching out to them for assistance yields no response. An example of this lack of responsiveness is evident in instances where other YouTubers claim content ID ownership and even go as far as requesting the takedown of your videos; unfortunately, Mubert seems to disregard any appeals for support in such situations. It is important to exercise caution when utilizing mubert.com for AI-generated music, as the platform may not always have all the necessary copyrights in place. In case you encounter a dispute with a YouTuber claiming copyright infringement, the most prudent course of action would be to remove the contested section, whether it amounts to 5 or 20 seconds of content. By preemptively addressing potential copyright issues in this manner, you can mitigate the risks of facing more severe consequences due to content ownership disputes on the platform. CONCLUSION: When reflecting on the level of service received from A.I. music websites, I can confidently say that finding better service elsewhere seems highly unlikely. Unfortunately, it appears that these companies are not particularly invested in addressing any potential issues that may arise. Despite the fact that ownership of copyright should not influence the resolution of problems, it is evident in my experience with Mubert.com that platforms like Youtube often hold considerable authority in these matters, acting as both judge and jury. The situation is quite disheartening because Mubert initially exhibited commendable customer service when I initially signed up with them. It appears as though they may be facing challenges within their business that have led to a noticeable decline in their responsiveness and overall service quality. It's truly regrettable to witness a company like Mubert seemingly falter and lose focus on maintaining a high standard of customer care. Hopes are invariably placed on businesses to uphold a certain level of service excellence and commitment to their customers, and it's disappointing when it appears that these expectations might not be consistently met. This shift in quality and dedication that seems to be occurring within Mubert's business operations is concerning, especially considering the positive impression they initially made with their strong customer service approach.

Based on my personal experience, Mubert does NOT create good experiences for their customers. I feel disappointed. If I could go back in time, I wish I didn't subscribe their plan at first. When I tried to cancel my Annual Pro Subscription by clicking the "Cancel" button, an error popped up at the bottom left corner saying "Error during subscription cancel". Eventually I got my Annual Pro Subscription cancelled by clicking the "Cancel" button to cancel my Annual Ambassador (Free) Plan. Weird, right? This subscription cancellation process is time-consuming & disappointing. Additionally, I have tried writing two emails - one, sent two weeks ago, requesting for a refund & asking how to cancel my subscription; another one, sent recently, confirming if my subscription got properly cancelled. Unfortunately, both emails don't get a response at all. This made me feel very disappointed at their customer services as well. Considering all these, I won't suggest Mubert to anyone if you have other options to choose from. Hope this review is helpful for your decision making process.

TERRIBLE customer service, DO NOT USE!!!!