Geoffrey S.
Worst AI generator I have used
Worst AI generator I have used. They scam you out of your money by making it seem like you’re buying a month worth when you’re really buying a year worth. Then tried to cancel a day later and they refused.
Mubert is listed under Video & Sound.
Mubert (mubert.com) has 23 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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23 approved reviews, newest moderated first
Geoffrey S.
Worst AI generator I have used. They scam you out of your money by making it seem like you’re buying a month worth when you’re really buying a year worth. Then tried to cancel a day later and they refused.
Tiến L.
Promoting Mubert’s affiliate program has been a frustrating experience due to extremely delayed payouts. My account currently has overdue commissions waiting for payment. It has been over two full months since the last payout, with no clear timeline provided on when these overdue funds will actually be transferred. I contacted support weeks ago and was told the issue was escalated to the finance team, but there has been zero update or follow-up since then. Payments are severely delayed and support communication is practically non-existent. I hope management addresses these affiliate payout delays and improves communication with partners soon.
Ricardo
Misleading information before purchase and refusal to refund We contacted Mubert before purchasing their API and clearly explained that our main requirement was to allow users to create and mix music directly on our website. Mubert Support explicitly replied: “Yes, with the right plan, your users can generate and mix music directly on your website using our API.” We relied on this confirmation and proceeded with the purchase. After purchasing, we discovered that the functionality we needed was not actually available as we understood it. When we challenged this and requested a refund, Mubert changed its position and told us they had never confirmed that we could upload our own music. We provided them with the full conversation showing what we had asked and what their team told us before the sale, but they are now refusing to take responsibility. We feel completely misled by the pre-purchase communication and extremely disappointed with how this has been handled. Be very careful before paying Mubert.
Alyona
Terrible experience. Worst quality of audio, it’s like cacophony instead of music. Misleading pages, hard to cancel subscription, no refunds if you failed to find them.
Neil V.
Mubert used to be great, so great that I used to be able to generate copyright-free songs to use on my videos, now the duration setting is behind a pay-wall, and for that I am no longer going to use it.
Noy A.
I bought the Mubert Streamers and the tracks are awful. I canceled the plan after 20 minutes.. They don't accept to fully refund me.
Collin S.
So, gather round, folks, because I’ve got a cautionary tale. It all started when I stumbled across a site called Mubert.com. I was looking for AI-generated music for some projects, and their site promised just that — royalty-free tracks, customizable, real-time generation, the whole dream. Looked a little sketchy, but hey, it's 2025. We trust robots now, right? Wrong. The site gives you almost zero info before you pay. No real documentation, no dashboard previews, no pricing per use. Just vibes. But I was feeling optimistic (and stupid), so I paid 49$ for their “API” plan. Immediately, the website gave me... absolutely nothing. No confirmation screen. No invoice. No receipt. It was like handing cash to a guy in an alley and watching him disappear into the fog. I waited. And waited. Ten hours later, I finally got an email — a shady, slapped-together thing that looked like it was written on a flip phone. It included my API key in plaintext (because who needs security?), and one vague sentence that made it sound like I'd just signed up for a polling service, not music generation. I searched high and low for documentation. You know what I found? A one-line API doc that literally said: “Polls is a simple API allowing consumers to view polls and vote in them.” And that was it. No endpoints, no usage limits, no onboarding guide, no authentication structure — just... that. So I emailed them, politely asking for clarification and maybe a refund, considering I had basically bought a digital question mark. Their response? A cheerful little, “We already sent you everything. No refunds.” Thanks, guys. Turns out, if you dig through their email long enough, they casually mention that generating 3 minutes of music costs $1.47. That’s right — after paying 49$, you find out the actual usage cost. For comparison, Stability AI charges around $0.20 for the same thing, and they actually provide you with a dashboard, pricing calculator, and – you know – real documentation. I didn’t get a user account. I didn’t get a receipt. I didn’t even get a clear idea of what I’d bought. Just a raw API key and a vague sense that I’d been mugged by a startup built in a basement on expired Red Bull. To top it off, the website itself looks like it was built in 2011 by someone going through a breakup. Misaligned buttons, broken links, and zero transparency. It’s like a haunted funhouse designed by blind raccoons with anxiety. So yeah. That’s the story. 49 bucks down the drain, no real service in return, and a reminder that if a company hides all its documentation until after you pay, you’re probably the product — or the punchline. I’m off to buy a gumball machine for some real kids who deserve it.
Lee
Horrible service, doesnt work, support does nothing, they will fight tooth and nail to ensure you will never get refunded. a scam as far as I am concerned.