M&T BankReviews of mtb.com

If there was zero star rating, that is what I would rate they just charge me twice they snatched all my money over drew my account by $557 speaking to MNT. Customer service is a nightmare they’re nasty they don’t care that they just snatched all your money and overdrew your account on a double charge an authorization that is ridiculous but you’ll get your money back in 7 to 10 days how ridiculous and nasty. I am so pissed off stay away from this company. The criteria to work at M&T BANK is to be an uncaring pass the Buck specialist I’m so disgusted

twitr M&T MyWay checking account will at any time charge overdraft without notice read terms thoroughly @BESTakesALLnALL xcom trustpilot DOES care about folks. it did not censor. please share the deplorable rating score of m&T ALL over the web and water coolers.

A SCAMMING BANK , I REGRET PUTTING MY MONY TOO MUCH STRESS INVOLVED. IT LOCKED MY MONEY WHEN I TRAVELLED I WAS HELPLESS WHEN I NEED TO USE IT. I WROTE ABV NAM ERESCUED MEFROM THEIR CROOKED DEN. PULLED OUT MY FUNDS I WAS LUCKILY TO FIND HELP AT A CRUCIAL TIME.

This is the worst bank I have ever dealt with in 65 years of banking. Their internal security procedures have holes you can drive a truck through. for example, they allowed someone who had hacked my account to establish a Zelle account ( I hadn't previously) and was creating numerous transactions that sent money to the crook's Zelle account in Texas. They rejected initial attempts for small amounts to the crook's phone number but then started to allow larger amounts through. Eventually (ten days after the first attempt) they called me to ask if another large amount was OK and I obviously said I don't use Zelle. To their credit and because it was fraud versus a scam, they reversed the transactions. I had to go to a branch to get all new accounts which I understand. Amazingly though they failed to remove the crook's Texas phone number from my profile and it was associated with my new accounts as well! Many other less dramatic examples too such as closing my ATM card before I received it after I properly authenticated my wife's card. Again, they apologized and said I would have to go to a branch to get a new card. I also bank with TD Bank and Ally and have never had a problem with either. Avoid if you can.

This bank is by far the slowest with posting transactions from my account. I could have bills paid right when I pay them, showing receipt of payment from whoever I pay them to... only to be show the update in my account summary MANY days later. This is HORRIBLE! Even with my weekly autopay service I use with AutoPayPlus, the funds won't show having come out of my direct deposits until the day after payday! This is absolutely insane and has cost me many weeks of substantial overdrafts and negative account balances. M&T: YOU need to get your act together or I will find another bank!

Bank is stuck in 80's. Do not use this bank if you travel or us Zelle. They do not like either one and think it is fraud. This is a great bank to take your roll coins to. They even offer roles. Also good if you like to visit with the bank staff. Do not use this bank for anything other than old school checks and to take your change to. I remember christmas clubs here as well.

I deposited a check into my account. I expected them to hold the check for 7-10 buisness days. I wouldn't have minded. But instead they locked my whole account. I have no access to the other money in my account. And I don't have a lot of money. I need the money I have in the account! And no one has any empathy. And no one can give me a decent answer that explains why the whole account has to be locked. All they can say is "is just how it's done." And that is not an explanation! They have access to my finance information and can see I have no money. I can't live without use of my little bit of money. And obviously they don't care. It's a easy as calling the other bank. I have received these checks before that my other bank deposited. I sent my invoice! And they can't even tell me how long it takes!

Worst customer service I've ever experienced. I believe we shouldn't reveal the card number to anyone. Nevertheless, I was prompted to share. Instead, I consented to sharing the account number. Additionally, details such as the most recent deposit amount made to your account. After receiving all of this information, I was instructed to visit the closest branch to settle my problem. Pathetic system for customer verification. If a support representative is asked to repeat their inquiry, you may also tell that they are irritated by the request.