M-Shape BeautyM-Shape Beauty is a global leader in body sculpting technology, offering top-quality state-of-the-art spa equipment for your aesthetic business. We also offer beauty machines for personal use. Free training and lifetime technical support is included with all spa machine purchases.
M-Shape Beauty (mshapebeauty.com) has 68 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
68 approved reviews, newest moderated first
Dr. Valton C.
Excellent customer service and support.
Response from M-Shape BeautyMay 13, 2026
Hi Dr. Cooper, We’ve enjoyed working with you and appreciate you taking the time to leave a review. Glad to hear things have been a positive experience on your end. If you ever need anything or want to go over anything further, just let us know, we’re here to help. Thank you for the 5-star review, we really appreciate it.
Kimberlee V.
You had what we needed and for a good price. Ordering was easy and it arrived to us in a timely manner. Will do business with M Shape again.
Response from M-Shape BeautyApr 28, 2026
Hi Kimberlee, Glad everything came together smoothly for you, from ordering to delivery. It’s always nice to hear when the process feels straightforward and the value makes sense. Please let us know once you're ready to schedule your training or if you need any marketing materials, we’re here to help. Thank you for the 5-star review, we really appreciate it.
Marielle S.
These machines are really intense! Even more intense than the $800 per 30 minute treatments I was getting. Training was fun and helpful and I'm totally satisfied with my decision to go with an MShape beauty body sculpting machine!
Response from M-Shape BeautyApr 28, 2026
Hi Marielle, Thanks for the 5-star review, we really appreciate it. It’s great to hear you’re enjoying the treatments and that the system is delivering a strong experience for you. Glad the training was helpful as well and made things easy to get started. If you ever need anything or want to go over anything further, you can reach us at +1 917-768-6066.
Alfred N.
Your needs is your desire and your want is given to you
Rachel H.
Super sweet customer service but I never received the gel
Response from M-Shape BeautyMar 7, 2025
Dear Rachel, Thank you for your kind words about our customer service team, and we truly appreciate you bringing this to our attention. We’re so sorry to hear that the gel didn’t arrive with your order, that’s definitely not the experience we want you to have. Our team will be reaching out to you right away to make sure this gets sorted and that you receive everything you need. If there’s ever anything else we can do to help, please don’t hesitate to let us know. We appreciate your patience and look forward to making this right.
Indigo D.
I added the Perfect Shape Neo to my clinic, and it's been a great complement to my existing treatments. The training was detailed, and anytime I had a question, the support team was there to help. So far, it's been a smooth experience.
Response from M-Shape BeautyFeb 23, 2025
Hello Indigo, Thank you for sharing your experience with the Perfect Shape Neo. We’re thrilled to know it integrates so seamlessly into your clinic and enhances your current treatments. Our detailed training and dedicated support are always here to ensure a smooth process. Should you need anything further, please don’t hesitate to reach out.
Barnette W.
I've been using the Perfect Shape Neo on myself and my staff, and we've noticed a real difference, especially in areas that were harder to tone. The training was helpful, and I'm looking forward to offering this treatment to my clients.
Response from M-Shape BeautyFeb 23, 2025
Hi Barnette, We’re so pleased to learn that you’re noticing real results with the Perfect Shape Neo on both yourself and your staff. It’s fantastic to know that our training has helped you feel confident about offering this treatment to your clients. Should you have any questions as you continue to offer these treatments or need additional support along the way, please don’t hesitate to reach out.
Sammy O.
I'm satisfied with the service. Their team was attentive during setup, walked me through everything, and even provided some marketing materials. Now that everything is in place, I'm looking forward to seeing how my clients respond to the new treatments.
Response from M-Shape BeautyFeb 23, 2025
Dear Sammy, Thank you for sharing your experience. We're delighted that our attentive setup, step-by-step guidance, and the marketing materials provided have helped you feel confident about introducing new treatments to your clients. Our team is here to support you every step of the way, so if you ever have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for the five star rating!