MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Mrs Karen W.
Nov 25, 2022
Totally inferior to beds shown to n website
The beds were nothing like advertised and after complaining I was offered 15% refund & keep the beds. The beds are absolutely no support to my ageing two dogs so I am left with 2 beds I cannot use. I need to now purchase new beds with the support I need. Very disappointed!! Return policy is a nightmare too.
Response from MrFluffyFriend™Feb 9, 2023
Hi Karen! We are terribly sorry to know you are unsatisfied with our product and service. We try to constantly improve our products and services with helpful feedback like yours.
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Deb
Nov 25, 2022
Dogs won’t get on it.
Dogs won’t get on it.
Response from MrFluffyFriend™Feb 13, 2023
Hi Deb! Thank you for sharing your feedback with us. We apologize that we didn't meet your expectations. We want to discuss this with you, so could you please reach out to us at [email protected]. We would like to make things right and hope that you will give us another opportunity to do so
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Martha E.
Nov 25, 2022
You took so long to deliver and the…
You took so long to deliver and the measurements were wrong! Sorty that that the bed is just too small this time!
Response from MrFluffyFriend™Feb 11, 2023
Hi Martha! Thank you for sharing your feedback. We apologize that you didn't have the best experience with our shipment. We always strive to set proper expectations and rely on customer feedback to continually improve our products and services. If you have any further concerns, please don't hesitate to contact us at [email protected]. We hope that you will give us another opportunity to make things right for you.
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Unhappy E.
Nov 25, 2022
Dishonest Crooks
I cancelled my order after you dimwits lied to me about my order status, yet you still shipped it to me!!! But I refused delivery and gave it back to USPS driver. I want my money back you crooks!!!
Response from MrFluffyFriend™Feb 9, 2023
Hi there! Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Constance C.
Nov 25, 2022
I was very disappointed
I was very disappointed. I ordered and paid for a large bed and was sent the small one. What kind of solution can there be? You sent the small bed and I paid for the large.
Response from MrFluffyFriend™Feb 9, 2023
Hi there! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
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Dianne Z.
Nov 25, 2022
Center of bed very flat
Center of bed very flat. Not like appears in photos Rest of bed good So why center where my dog sleeps very shallow ? Could there be a separate center pillow ?? We are missing?? Wonder if it’s a possibility I didn’t expect to spend lots of money for same old bed at a drug store chain I can’t remember exactly when bought. Aug maybe? I have awful memory !
Response from MrFluffyFriend™Feb 9, 2023
Hi Dianne! We're sorry to hear that you're not satisfied with our product. We try to constantly improve our products and services with helpful feedback like yours. You can contact us via email at mrfluffyfriend.com so we can look for solution together. Looking forward to hear from you!
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Susan D.
Nov 25, 2022
The anti-anxiety bed is exactly as…
The anti-anxiety bed is exactly as displayed & promised! This latest is to replace a bed I bought about 4-5 years ago. My little dog, Eva, just loves it. The minute I put it on the floor she jumps in, twirls around & settles in❤️
Response from MrFluffyFriend™Feb 17, 2023
Hi Susan! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Julia
Nov 25, 2022
The dog bed is fabulous
The dog bed is soft, fluffy and comfortable - the only bed she has slept on since we go her - so top marks for the product.
Response from MrFluffyFriend™Feb 17, 2023
Hi Julia! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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