MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Dog L.
Dec 21, 2022
Thanks Mr
Thanks Mr. Fluffy Friend. ❤️❤️❤️ We got our new bed and its really works for our loved dogs. 100% recommended! Good customer service Rose. 😇😇😇 Thanks You! 🙏🙏🙏🙏
Response from MrFluffyFriend™Feb 13, 2023
Hi Dog Lover! Nothing makes us happier than knowing that your pet loves our bed. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Angela R.
Dec 21, 2022
Dog bit a hole in it within a minute
Dog bit a hole in it within a minute. Not really dog proof.
Response from MrFluffyFriend™Jan 20, 2023
Hi Angela! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Sofia B.
Dec 21, 2022
Cette société est pure arnaque !
Cette société est pure arnaque !! A fuir absolument, je n’ai jamais reçu ma commande et évidemment aucune réponse du service client !
Response from MrFluffyFriend™Jan 20, 2023
Salut Sophie ! Nous restons attachés à nos clients et à votre satisfaction. Veuillez nous contacter dès que possible afin que nous puissions vérifier l'état de votre commande. Vous pouvez nous contacter par e-mail à [email protected].
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Linda O.
Dec 21, 2022
Quality product
Quality product. Speedy delivery. Good communication. Very satisfied.
Response from MrFluffyFriend™Feb 13, 2023
Hi Linda! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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Ghyslain
Dec 21, 2022
Publicité trompeuse / coussin de piètre qualité
J’ai commandé un coussin que je devais recevoir début décembre et que j’ai reçu le 19 décembre. Le coussin était affiché comme un solde à 60% à ne pas manquer mais ce solde semble permanent sur le site. Quelle déception lorsque j’ai reçu le coussin de mon chien. Le coussin n’a aucune forme, ne se tient pas ne représente pas la couleur que j’ai commandé (il est blanc au lieu de gris clair). Le site explique que l’on peut être remboursé si nous ne sommes pas satisfait mais le service à la clientèle fait tout pour me forcer à garder l’article en me suggérant un remboursement partiel et d’offrir le coussin en cadeau. Si le coussin n’est pas de bonne qualité pour moi, il ne l’est pas plus pour un ami. On me demande de payer pour le retour ce qui est à mon sens inacceptable. Je ne recommande en aucun temps de faire affaire avec MrFluffy.
Response from MrFluffyFriend™Jan 20, 2023
Bonjour à tous! Nous sommes terriblement désolés de savoir que vous n'êtes pas satisfait de notre produit. Vous pouvez nous contacter par e-mail à [email protected] afin que nous puissions chercher une solution ensemble. J'ai hâte d'avoir de vos nouvelles!
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Anne B.
Dec 21, 2022
Order not received and no communication…
Order not received and no communication from them until this request for review Can not review the product as ive not received it but the service is non-existent, so paid for product and not received it....I am not happy
Response from MrFluffyFriend™Jan 20, 2023
Hi Anne! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Elizabeth W.
Dec 21, 2022
Website very helpful and easy my dogs…
Website very helpful and easy my dogs loved it as soon as it was put down for them my Grandson found it lovely as well he played in it for ages. The sad think is I have to repair them as I’ve got a dog that loves to chew and he managed to get to both of them when I was busy upstairs the other dog luckily doesn’t chew things. Very happy I bought them would recommend
Response from MrFluffyFriend™Feb 13, 2023
Hi Elizabeth! Thank you! We love your feedback. We aim to provide the best experience to your pets. Please always check our Newsletters and emails as we often provide promo codes that you can use on your next purchase.
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Janet W.
Dec 21, 2022
Perfect
I was a bit concerned because it was taking so long coming via China post but it eventually did & the bed is a great success. Having read some negative reviews I was wondering what would arrive but the small sized colour apricot bed that I had ordered is perfectly alright and my cat Dennis fits in it comfortably & he loves it. At 19 and hyperactve at night he needs comfort. 5 stars for the bed but it took 2 months to reach Mallorca Spain. Then again it s free post. Cant expect UPS expedited. Just be patient and you will receive it. Ive had this happen before with this postal system. On a slow boat from China. But...repeat. To us it was worth it😻
Response from MrFluffyFriend™Feb 13, 2023
Hi Janet! Thank you for leaving us a positive review. We are very happy to hear that you loved our product and will make sure to pass along your kind words to the rest of our team. Customer satisfaction is our top priority, and your review reinforces our efforts to provide the best products and service possible. So thank you again for your kind words, and we look forward to your next purchase.
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