MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Andreas N.
Jan 7, 2023
Rücksendung dieses minderwertig…
Rücksendung dieses minderwertig produzierten Artikels ans "nächstgelegene Lager" ?! Allein für diese Fehlinformation hat diese Verbrecher-Firma eigentlich Strafanzeige und mehr verdient......dieses Lager soll in China sein. Diese Auskunft bekommt man auch nur auf mehrere Mails, auf der HP stellen sie das als einfach und unkompliziert dar. Gehört aber offensichtlich zur Strategie, damit der dumme Käufer den Schrott lieber entsorgt. Nie wieder dort kaufen
Response from MrFluffyFriend™Jan 18, 2023
Hi Andreas! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Nigel
Jan 7, 2023
The item has not arrived after 5 weeks…
The item has not arrived after 5 weeks and customer services just want me to keep waiting. The tracking information is useless, just saying that there is a delay and this has not changed for the last three weeks. I have requested a refund but not received one. I will be referring this experience to Paypal and the consumer group Which?
Response from MrFluffyFriend™Jan 18, 2023
Hi Nigel! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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Eleanor Jennie G.
Jan 7, 2023
It still hasn’t arrived and you have my…
It still hasn’t arrived and you have my £93!!!
Response from MrFluffyFriend™Jan 18, 2023
Hi Elanor! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
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mary W.
Jan 7, 2023
patience required
Very slow delivery but product itself is very good indeed -my dogs both loved it for a week or so, but sadly now neither dog will use the bed and I have no idea why they have rejected it.
Response from MrFluffyFriend™Jan 23, 2023
Hi Mary. Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend. We try to constantly improve them with helpful feedback like yours.
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Stephen M.
Jan 7, 2023
Very slow answering emails
Very slow answering emails. I sent 3 emails before I had a response.
Response from MrFluffyFriend™Jan 18, 2023
Hi Stephen! Thank you for sharing your insights with us. It's hard to hear that you had a negative experience. We are working to fix it so that an incident like this never happens again.
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Andrew G.
Jan 7, 2023
Delivered smelling of fish and the…
Delivered smelling of fish and the returns process is ridiculous. Not clear before purchase you have to ship the package to china!!!
Response from MrFluffyFriend™Jan 18, 2023
Hi Andrew! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
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Beverley T.
Jan 7, 2023
Very happy mini dachshund
This was a christmas present for Reggie and he loves it Well made so soft and a beautiful colour delivered on time packaged well Best bed he has ever had Thankyou
Response from MrFluffyFriend™Jan 23, 2023
Hi Beverly. Getting positive feedback from fur parents we serve is always a joy. Thanks a lot!
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customer
Jan 7, 2023
Buy next size
I have an imperial shih tzu so bought one for small shih tzu and found it small could have done with the next size up. Having said that Wilf loves it.
Response from MrFluffyFriend™Jan 20, 2023
Hi there. We are sorry for your negative experience with the product sizing. I want to assure you that your feedback does not go unnoticed. We are thrilled to know your dog loves the bed. Thank you and have a nice day! -Team MrFluffyFriend™
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