MrFluffyFriend™Reviews of mrfluffyfriend.com

Difficult experience from the start. First shipment was clearly lost, customer service blew me off. New shipment generated and arrived within a few days. No explanation or apology. Bed now unpacked and has a sewing flaw and does not appear to have full stuffing. Ask to return, again blown off by customer service. Told the bed will puff up more if I just wait. Ignoring the sewing flaw. Still no response to my repeated request to return. Very disappointed.

The shipping was weird.. said it was in Illinois, then it went to New York, then finally back to Las Vegas. Also, I am worried as my dog is starting to chew/eat the bed... I am finding fuzz everywhere and i don't know why she is chewing on it. She is 20 years old and definitely not "teething"

We never received our 2nd dog bed. The first bed was received but is nowhere near as thick or fluffy as what the pictures or ads lead you to believe. Not worth the money and the refusal to fill the second order is borderline dishonest.

1: The response to the order and its whereabouts. The length of time to receive the item. Didn’t know if I was getting scammed or not. 2: Although the dog (schnauzer) likes the bed, it turns out that the medium size bed is too small. He can curl up in it, he just cannot stretch out like depicted in the online pictures and there is a photo of his doppelgänger in the ad stretched right out. Descriptions do not correlate. I guess I will have to order the large size to accommodate his comfort

Your shipping was not good. Using the USPS is suspe t at best. I suggest you offer free shipping using USPS but give the option to use UPS or FedEx at the customers cost. You might add a note that USPS could take a long time to deliver. Larry Rhoden

Bongo loves his new bed

The wait time is way too long. I ordered 2, I got the first one at 21 working days and the second one got on 27 working days it’s an absolute joke waiting that long. Did they have to shear sheep and put it together by hand. Unreal and never again I got more tip emails from them then anything else. Geez thanks.

Great customer service- I had ordered two beds, one arrived and when I inquired about the second bed they got right on it and shipped it out- Quick delivery time as well- I'll definitely buy from them again!