Barbara P.
DO NOT BUY from this company
Mr Fluffy falsely advertised a 28” dog bed and when it arrived it was just 25” which was too short for my pup. When I requested a refund the customer service department wouldn’t reveal the warehouse locations to send the bed back and instead sent a second bed of the same size. Now I have two useless products and the customer service folks have stopped responding to emails, which is the only way to communicate with the company. I just want my purchase price returned. I fear this is a bait and switch outfit from overseas and I would warn consumers to get this exact bed elsewhere. When I attempted to sell the bed on Facebook marketplace I found that there were several others who had the exact same experience.
Response from MrFluffyFriend™Jan 27, 2023
Hi Barbara! We are terribly sorry that you're not satisfied with our product and service. You can contact us via email at mrfluffyfriend.com so that we can look for solution together. Looking forward to hear from you!


