MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

David G.
Jun 27, 2026
My dog loves her new bed
My dog loves her new bed. After we received the new bed, we experienceed a thunder storm and my dog headed for her new bed and felt secure as she snuggled into it. What a great product, I couldn't recommend it more. My only wish is that I would have bought the largest size.
Response from MrFluffyFriend™Jun 28, 2026
Thank you for your wonderful review, David! It means so much to hear that your dog found comfort and security in her new bed, especially during a thunderstorm. We're delighted it's become her safe place. Thank you as well for your helpful sizing feedback—we're grateful for your recommendation and hope she enjoys many cosy naps ahead. ⛈️🐶
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Dariusz J.
Jun 27, 2026
Wszelkie zmiany zamówienia rozmiar
Wszelkie zmiany zamówienia typu rozmiar, kolor, zmiana adresu dostawy..a więc super komunikacja,zrozumienie wszystko błyskawicznie rozwiązane a samo legowisko dziewczynki ,, pokochały"a są wybredne, Pod każdym względem polecamy🫠
Response from MrFluffyFriend™Jun 28, 2026
Dziękujemy za wspaniałą opinię, Dariusz! Bardzo się cieszymy, że zmiana rozmiaru, koloru i adresu dostawy przebiegła sprawnie, a nasze legowiska skradły serca Waszych wybrednych dziewczynek. To dla nas największy komplement. Życzymy im wielu spokojnych i wygodnych drzemek! 😊
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Warren J.
Jun 26, 2026
I found Mr FluffyFriend a very good and…
I found Mr FluffyFriend a very good and helpful customer support company. Outstanding customer service and excellent products. I would recommend them and their products.
Response from MrFluffyFriend™Jun 28, 2026
Hi Warren, Thank you for your kind words! We're delighted that our customer support team was able to help and that you're happy with both our service and products. Your recommendation truly means a lot to us.
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sylvia
Jun 26, 2026
good response
this company reached out to me to resolve my issues. I think my dog feels more secure in this bed.
Response from MrFluffyFriend™Jun 28, 2026
Hi Sylvia, Thank you for updating your review and for giving us the opportunity to resolve your concerns. We're so pleased to hear that your dog is feeling more secure and comfortable in the bed—that's exactly what we hope for. We truly appreciate your trust and hope your furry friend enjoys many cosy and restful naps ahead. 🐾
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George D.
Jun 26, 2026
I had an issue with the design of the…
I had an issue with the design of the earlier version of the bed. The stitching for the surrounding donut ring was not well positioned and easily accessible to the puppies. They pulled all the stuffing out of the bed. I sent a description of what happened to the company and they immediately offered to replace the bed. I did not notify them with the intent of getting a replacement bed for free. A few months later the company contacted me and asked if I would accept another redesigned bed for my dog to try. That bed has improved construction and a full zipper around the donut for cleaning the bed. This new design appears to be stronger and the stitching is less readily available to puppies (who will chew on anything).
Response from MrFluffyFriend™Jun 28, 2026
Thank you for taking the time to share your experience, George. We really appreciate your constructive feedback, as it helped us continue improving our product. It's wonderful to hear that the redesigned bed has addressed your concerns and is proving to be a better fit for your puppies. Wishing them many happy and cosy naps ahead!
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Diane O.
Jun 26, 2026
Great communiation
I sent an email to company and got a reply from the CEO of the company. What a surprise. He stayed in comunication with me throughout the process of getting the issue I was having with the product until it was finished and even thanked me even though I returned the product. This company will be around for awhile. It is good to see a company that truly cares and is in the U.S.
Response from MrFluffyFriend™Jun 28, 2026
Hi Diane, Thank you so much for your thoughtful review. We're delighted that we could resolve your concerns and that you felt supported throughout the process. Providing personal, attentive service is something we truly value, and we appreciate your confidence in our team.
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Fanny Pérez M.
Jun 26, 2026
Precio
Precio: carísimo. Calidad: nefasta. Tengo dos alaskan malamute y por su peso busco camas de calidad y que sean densas para garantizar su descanso. El relleno es de lo mas tirado…
Response from MrFluffyFriend™Jun 28, 2026
Hola Fanny, Lamentamos mucho saber que no estás completamente satisfecha con el producto que recibiste. Queremos comentarte que la cama calmante se envía envasada al vacío para facilitar el transporte, por lo que es normal que al principio parezca plana. Es importante dejarla expandirse durante unas horas y sacudirla suavemente para ayudar a redistribuir el relleno y que alcance su forma y volumen adecuados. Te enviaremos un correo electrónico para atender tus inquietudes y compartir contigo una guía con instrucciones útiles para que puedas obtener el mejor resultado con el producto.
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Yvonne Y.
Jun 26, 2026
Do not buy
I bought the cooling dog mat. It was £25 so expensive but I thought would be worth it if it cooled my dog down. The description says 'silk material'. When it arrived, the label says nylon/polyester. I put my dog on it and it just feels warm and doesn't cool her at all. It is a waste of money and the advertising is inaccurate as it is nylon not silk. I have asked for a refund but no reply as of now. Do not buy.
Response from MrFluffyFriend™Jun 28, 2026
Hi Yvonne, We're very sorry for the confusion and for the disappointment you've experienced. We take your concerns seriously and would like the opportunity to look into this further. We'll be sending you an email shortly to address the material concerns you've raised and to assist you with your request. Thank you for bringing this to our attention, and we appreciate the chance to make things right.
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