MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Paul W.
Nov 5, 2023
Don't waste your money!
Don't waste your money! Poor quality item from China. Outer material is cheap and thin and there is about half the amount of padding needed. Ordered the largest size for our greyhound and he won't use it as he squashes what padding there is and is basically lying on the tiles. Our rug is more comfortable for him lie on. I would never have ordered if I knew it was coming from China, I contacted the supplier immediately after the order was processed and they refused to cancel the order. They also refused to speak to me or provide a return address.
Response from MrFluffyFriend™Nov 6, 2023
We're sorry to hear about your experience, Paul. We apologize for the disappointment you've encountered with our product. We take customer feedback seriously, and we'll work on improving our product and services. One of our representatives will send you an email to address your concerns. Thank you for your feedback. Sarah Team MrFluffyFriend™
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Colleen H.
Nov 5, 2023
Super pet bed!
Recently ordered a pet bed from Mr FluffyFriend and am absolutely delighted with it as is my spaniel. It is of excellent quality. Received excellent communication and customer service too! Would highly recommend this company.
Response from MrFluffyFriend™Nov 6, 2023
Thank you, Colleen! We're thrilled to hear that you and your spaniel are enjoying our pet bed. We take pride in providing excellent quality and customer service. Your recommendation means a lot to us! 🐾😊 Sarah Team MrFluffyFriend™
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Barbara F.
Nov 5, 2023
I received the bed in the mail on time
I received the bed in the time frame stated,so that is the only thing that was satisfactory about this transaction. The bed is flimsy and not worth the amount of money paid. Worse yet, my dog doesn’t like it at all. He’s an elderly Boston terrier who has always been on the nervous side. Storms and fireworks send him over the edge so I thought this might be the answer after many years of stress. No bueno. I would love to return it for a refund but if what everyone is saying is true, it’s probably not worth the aggravation.
Response from MrFluffyFriend™Nov 6, 2023
We're sorry to hear about your experience, Barbara. We appreciate your feedback and apologize for any inconvenience. If you decide to return the bed, please feel free to respond to the email that one of our representatives sent you. We are here to assist you with the process. Thank you for giving MrFluffyFriend™ a try. Sarah Team MrFluffyFriend™
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Stefanie H.
Nov 5, 2023
Betrug auf ganzer Linie.........sagen Sie warum sind die Betrüger hier…
Sagen Sie warum sind die Betrüger hier immer noch in Deutschland??Ich habe die angezeigt..Lieferung nicht erfolgt, minderwertige Ware, und dann kommt das Grösste: Man kann nichts zurücksenden und muss zahlen!! Wer da bestellt ist selber schuld..Betrug auf ganzer Linie..jetzt wurde geantwortet!!!Als ich dieses komische Bett bekam hat sich der Kundendienst???Null gemeldet...und Umtausch ist ein Witz!! Nach China soll man senden...ein Witz.....
Response from MrFluffyFriend™Nov 6, 2023
Liebe Stefanie, es tut uns wirklich leid, von Ihrer negativen Erfahrung zu hören. Seien Sie versichert, dass wir diese Angelegenheiten ernst nehmen und uns bemühen, eine sichere und vertrauenswürdige Einkaufsumgebung zu schaffen. Wenn Sie irgendwelche speziellen Bedenken oder Probleme im Zusammenhang mit MrFluffyFriend™ haben, zögern Sie bitte nicht, sich an unser Kundensupport-Team zu wenden. Wir sind hier, um Ihnen zu helfen und alle Ihre Probleme zu lösen. Mit freundlichen Grüßen, Sarah Team MrFluffyFriend™
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Mary C.
Nov 5, 2023
A very nice dog bed
A very nice dog bed my grey hound loves it
Response from MrFluffyFriend™Nov 6, 2023
Thank you, Mary! We're delighted to hear that your greyhound loves our pet bed! 🐾 #HappyPets Sarah Team MrFluffyFriend™
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Cynthia G.
Nov 5, 2023
We bought the bed for our Granddog
We bought the bed for our Granddog! She loves it!! Even gave us a smile!😊
Response from MrFluffyFriend™Nov 5, 2023
Dear Cynthia, we're thrilled to hear that your Granddog loves our bed! 😊 Thank you for choosing MrFluffyFriend™! Sarah Team MrFluffyFriend™
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Linda N.
Nov 5, 2023
Comfortable and soft .
It took a bit longer than expected for delivery but my dog is happy and comfortable in his new bed. It was a bit smaller than expected but he fits in it. Love the material and softness . Thank you.
Response from MrFluffyFriend™Nov 5, 2023
Thank you for your feedback, Linda! We're delighted to hear that your dog is happy and comfortable in our MrFluffyFriend™ bed. We apologize for the slight delay in delivery and any size concerns, but we're glad to know that your furry friend fits in it. We appreciate your kind words about the material and softness. Your satisfaction is our priority. Thank you for choosing MrFluffyFriend™! Best regards, Sarah Team MrFluffyFriend™
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Jerry F.
Nov 4, 2023
Our dog ripped the bed apart in less…
Our dog ripped the bed apart in less than 3 hrs. Had to throw it away, as it was totally destroyed.
Response from MrFluffyFriend™Nov 5, 2023
We're sorry to hear about your experience, Jerry. While our MrFluffyFriend™ beds are designed to be durable, some dogs can be quite tough on their belongings. Unfortunately, you didn't provide your order number for us to check anything. Please feel free to reach out to our customer support team for assistance at [email protected]. Sarah Team MrFluffyFriend™
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