MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Jessica
Nov 7, 2023
False Advertising
False Advertising - The bed is no where near the size they show on their website. It is NOT worth the money at all, for $90, so my Pitbull can basically lay on the ground. There is no stuffing. This bed is complete trash. I want a refund.
Response from MrFluffyFriend™Nov 8, 2023
Dear Jessica, We apologize for any inconvenience you've experienced. We take your feedback seriously and will investigate this matter. Unfortunately, you didn't provide your order number for us to check anything. Please contact our customer support for assistance at [email protected]. We value your satisfaction with MrFluffyFriend™ products. Sincerely, Sarah Team MrFluffyFriend™
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Rebecca F.
Nov 7, 2023
Slow delivery but dog likes it
The bed took a long while to arrive and was slightly less full than it appeared on the pictures. Having said that, my dog is usually quite picky with his beds but seems to like this one, he jumped in after only a few minutes of it being unpacked and has been snoring ever since. It also looks fairly attractive as far as dog beds go. It only arrived yesterday so not yet been tested in terms of durability/how well it washes, but so far so good.
Response from MrFluffyFriend™Nov 8, 2023
Thank you for your feedback, Rebecca! We apologize for the slow delivery and any discrepancies with the product's appearance. We're delighted to hear that your dog enjoys the bed and that it seems attractive. Please don't hesitate to reach out if you have any concerns about durability or washing in the future. We appreciate your support! 🐾🛏️ Sarah Team MrFluffyFriend™
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Marc P.
Nov 7, 2023
Je suis dans l attente d une commande…
Je suis dans l attente d une commande depuis 15 jours. Rien reçu. Impossible de les appeler. Scandaleux
Response from MrFluffyFriend™Nov 8, 2023
Cher Marc, Nous vous présentons nos excuses pour le désagrément que vous avez subi. L'un de nos représentants est en train d'enquêter sur cette affaire afin d'assurer une résolution rapide. Il vous a envoyé un courriel. Veuillez vérifier votre boîte de réception. Si vous ne voyez pas notre réponse dans votre boîte de réception, vérifiez également vos dossiers de spam et de courrier indésirable, car il arrive que des courriels y aboutissent. Nous vous remercions de votre patience. Je vous prie d'agréer, Monsieur, l'expression de mes salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Joachim O.
Nov 7, 2023
Glücklicher Hund
Schnelle Lieferung. Sehr kompakt verpackt. wurde von unserem Hund sofort angenommen. Hat seinen Platz gefunden im Haustierbett. Material und Verarbeitung sehr gut. Alles bestens.
Response from MrFluffyFriend™Nov 8, 2023
Vielen Dank, Joachim! Es freut uns sehr zu hören, dass Ihr Hund ein zufriedener Kunde ist. Wir schätzen Ihre freundlichen Worte über unsere schnelle Lieferung, kompakte Verpackung und die Qualität von MrFluffyFriend™. Wenn Sie Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Genießen Sie das neue, bequeme Bett für Ihren pelzigen Freund! 🐾 Sarah Team MrFluffyFriend™
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Leeann
Nov 7, 2023
Well worth the money if you have it . They are a little expensive
My husband and I love it because we can take the cover off & wash it . We have a beagle who is very fussy with his beds . He has several beds& uses every one every day. This one has taken a little getting used of as it’s different to his others but every day we are finding him on it more & more so it’s a great sign he likes it & will use it
Response from MrFluffyFriend™Nov 8, 2023
Thank you, Leeann! We're delighted to hear that you and your husband are enjoying your MrFluffyFriend™ bed, and that your beagle is warming up to it. We appreciate your feedback and support! 🐾 Sarah Team MrFluffyFriend™
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Lynda R.
Nov 7, 2023
Dog loves it
Delivery time very slow as comes from China. The bed arrived after 10 days. As soon as it was unpacked the dog kept on it! Lovely colour ( brown) and seems nicely padded. Only downside is no removable cover so I’ve put a blanket on top of the bed. It’s a shame to have to do this as the bed is nice to look at, but in this weather it needs to be protected. Dog happy so I’m happy!
Response from MrFluffyFriend™Nov 8, 2023
Thank you for your feedback, Lynda! We're thrilled to hear that your dog loves the MrFluffyFriend™ bed. We apologize for the longer delivery time, which is not a common situation. We appreciate your input about the lack of a removable cover, and we'll take it into consideration for future improvements. We're delighted to know your dog is happy, and your satisfaction is our priority! 🐾🛏️ Sarah Team MrFluffyFriend™
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Marcus K.
Nov 7, 2023
TitleBad Experience - Beware of MrFluffyFriend!
Title: Bad Experience - Beware of MrFluffyFriend! I ordered a dog bed from MrFluffyFriend four weeks ago, and I still haven't received my order. Despite two inquiries on my part, the customer service remained completely unresponsive. This shop is extremely poorly organized and seems to have no interest in responding to customer inquiries or fulfilling orders. What was even more concerning was the fact that there are indications of toxic products in the reviews. This is absolutely unacceptable and dangerous for pets! I can only strongly discourage shopping at MrFluffyFriend. It's not only a complete waste of time but also potentially hazardous to the health of your pets. I hope my review helps other customers planning to shop at this store make the right decision. It's better to go to trusted retailers who value customer service and quality.
Response from MrFluffyFriend™Nov 8, 2023
Dear Marcus, We're truly sorry to hear about your negative experience. We apologize for any inconvenience caused. We take your concerns seriously and are committed to improving our services. Rest assured, we prioritize the safety and well-being of pets and only offer safe and quality products. Upon checking our records, one of our representatives has been responding to your emails, however, it seems that you're not receiving them. If you're not seeing our responses in your inbox, please also check your spam and junk folders as sometimes emails end up there. We appreciate your feedback and hope to have the opportunity to make it right in the future. Sincerely, Sarah Team MrFluffyFriend™
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Marsha B.
Nov 7, 2023
It’s very pretty however there is like…
It’s very pretty however there is like no buoyancy in it for $89. I’m very disappointed and I switch out my dog beds a lot and this is the first time I’m trying your company and I am not impressed at all. I thought it was going to be a fluffier and you could literally see like in areas where the fluff is on top of the fabric is in areas is missing
Response from MrFluffyFriend™Nov 7, 2023
Dear Marsha, we appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and will certainly look into improving our products. Customer satisfaction is our priority, and we hope to have the opportunity to make it right for you. We will be sending you an email to address your concern. Thank you for trying MrFluffyFriend™. Sincerely, Sarah Team MrFluffyFriend™
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