MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

mark F.
Dec 15, 2023
I smell poo
I smell poo, funny how all these positive reviews have appeared, I am loyally on here every day to make it my life ambition that nobody buys this cheap Chinese tat. A blind man on a galloping horse would be able to tell that this product is a steaming pile of horse manure, worthy of nothing less than a couple of drops of petrol and a match. Save your money guys, a TOTAL SCAM and for those people that are giving 5 stars I can only assume your pets were lying in a barbed wire lined box before...strange how the 5 star reviews are stating 3 to 4 days ago but weren't there yesterday. Speak again tomorrow.
Response from MrFluffyFriend™Dec 16, 2023
Dear Mark Fuzbux, we appreciate your feedback and apologize for any inconvenience you may have experienced. We take customer satisfaction seriously and would like to address your concerns. Our commitment is to provide high-quality products, and we're sorry to hear that your experience fell short of expectations. Unfortunately, you didn't provide your order number for us to check anything. Please reach out to our customer support team so we can investigate this matter further and work towards a resolution. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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Darcy P.
Dec 15, 2023
Completely false advertising as the…
Completely false advertising as the product looks nothing like the photo's and is far thinner than displayed in adverts. Glad I brought at a discount and not full price.
Response from MrFluffyFriend™Dec 16, 2023
Dear Darcy, we appreciate your feedback and apologize for any disappointment. We strive for transparency and accuracy in our product representations. One of our representatives will send you an email, and we'll do our best to address your concerns and ensure your satisfaction. Sincerely, Sarah Team MrFluffyFriend™
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Alexandra F.
Dec 15, 2023
Don't deal with this company inferior…
Don't deal with this company inferior quality.15 12
Response from MrFluffyFriend™Dec 16, 2023
Dear Alexandra, we're sorry to hear about your experience. We take feedback seriously at MrFluffyFriend™ and would like to understand your concerns better. We'll be sending you an email so we can address any issues and ensure your satisfaction. Best regards, Sarah Team MrFluffyFriend™
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Jim
Dec 15, 2023
Never shipped
Never shipped, a scam company. If you ordered from them you likely got ripped off and they will never make it right. My order from Nov 23 has never shipped, yet tracking shows it ships every couple days and is never delivered to USPS. I'd venture the positive reviews are likely from the company, which by the way has no location.
Response from MrFluffyFriend™Dec 16, 2023
Dear Jim, we apologize for any inconvenience you've experienced. We take customer satisfaction seriously at MrFluffyFriend™. We'll investigate this matter promptly to ensure a resolution. Please expect an email from us shortly. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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Pamela I.
Dec 15, 2023
This is my second bed for my pups
This is my second bed for my pups. I have 2 chihuahuas and they constantly fight over the one I got for them. So I purchased my 52lb dog the XL bed, although I wish I would have bought the XXL bed for her so she has more room, even the XL bed she squeezes in and prefers it to her old bed. Immediately after opening all 3 dogs wanted in it. I have other dog beds and use them when these go in the wash, and I can tell you that they all prefer these beds hands down. Not sure why there are sooo many bad reviews. These people need to give this a chance! The package is compressed and once opened it expands.
Response from MrFluffyFriend™Dec 16, 2023
Thank you so much for choosing MrFluffyFriend™ for your pups, Pamela! We're thrilled to hear that your dogs are enjoying their second bed, especially the XL size. It's heartwarming to know that all three of your furry friends immediately took a liking to it. We appreciate your feedback and suggestions for the XXL size – we're always looking for ways to enhance the comfort of our products. We're delighted that the bed expands beautifully upon opening. Your positive experience is truly valuable, and we hope your pups continue to enjoy the comfort of their MrFluffyFriend™ beds. If you ever have more feedback or questions, feel free to reach out. Thank you for being a part of the MrFluffyFriend™ family! Warm regards, Sarah Team MrFluffyFriend™
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LOUISE
Dec 15, 2023
We love our anxiety relieving bed
We love our anxiety relieving bed - highly recommended by all 4 of our schnauzer pack!
Response from MrFluffyFriend™Dec 26, 2023
Dear Louise, we're thrilled to hear that your schnauzer pack is enjoying the comfort of our MrFluffyFriend™ anxiety relieving bed! It warms our hearts to know that our product has made a positive difference for your furry friends. Thank you for recommending us! Best Regards, Sarah Team MrFluffyFriend™
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kn
Dec 15, 2023
My dog loves this bed
My dog loves this bed. I ordered the XXL for my 55 lb black lab. This bed is so soft that I lay in it too sometimes. I have not tried to wash it yet but I don't think there will be a problem. I was worried that it wasn't going to come so I emailed customer service and they got back right away with a tracking number. It arrived 2 days later!
Response from MrFluffyFriend™Dec 26, 2023
Thank you for your pawsitively delightful review, kn! We're thrilled to hear that your fur baby loves our XXL bed – it's the ultimate in comfort for all our fluffy friends, big and small. We're glad our customer service team could fetch that tracking number for you promptly. Rest assured, our beds are designed to handle the occasional muddy paw or unexpected mess. We hope your lab continues to enjoy countless cozy moments on their MrFluffyFriend™ bed! Wagging tails, Sarah Team MrFluffyFriend™
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J&K B.
Dec 15, 2023
Poor quality, shipping and total scam
Never received any information on shipping etc and one day it just randomly showed up, weeks after ordering…from China. The quality appears to be horrible. It looks nothing like the photos. It’s super thin and feels like a piece of junk. For $60+ I would not recommend ordering this. Just go to Costco and get a high quality bed for that cost. I’ll be fighting for my money back, as this is completely deceiving and this company is just taking advantage of people.
Response from MrFluffyFriend™Dec 16, 2023
Dear J&K Boston, we sincerely apologize for the inconvenience you've experienced with your recent purchase of MrFluffyFriend™. We're truly sorry that the shipping information was not adequately communicated, and we understand the frustration caused by the delayed delivery. Regarding the product quality, we take your feedback seriously and are committed to addressing any discrepancies between the advertised images and the received item. We appreciate your suggestion to consider alternative options and will use your input to enhance our offerings. Please be assured that we value your satisfaction, and we are here to assist you in resolving this matter promptly. Unfortunately, you didn't provide your order number. Kindly reach out to our customer support team so that we can initiate the process of addressing your concerns and working toward a resolution. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right. Sincerely, Sarah Team MrFluffyFriend™
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