MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Kathy F.
Dec 19, 2023
I am on the fence as to good or bad
I am on the fence as to good or bad. My golden doodle will not lay on the bed. He really likes to chew on the rim, sling it in the air. he never really lays in it, he likes to stretch out and this bed is round. I thought it would be big enough, I ordered the xtra large. So now I have an overpriced bed that will probably be in shreds in a few weeks. any tips as to how to get him to try out?
Response from MrFluffyFriend™Dec 26, 2023
Thank you for sharing your feedback with us, Kathy. We appreciate your support of MrFluffyFriend™. We understand that your golden doodle has a unique preference for stretching out and playing with the bed. For a more positive experience, we recommend introducing the bed gradually by placing your pup's favorite toys or treats on it. Additionally, spending quality time with your furry friend on the bed can encourage a sense of comfort. We hope these tips help enhance your MrFluffyFriend™ experience! If you need further assistance, don't hesitate to send us an email at [email protected]. Best regards, Sarah Team MrFluffyFriend™
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Karine M.
Dec 18, 2023
J'ai passé commande le 3 décembre
J'ai passé commande le 3 décembre, le paiement a été prélevé et toujours aucune nouvelle. J'ai déjà fait 2 mail auxquels, je n'ai reçu aucune réponse. Je voulais ce matelas pour noël, mais visiblement se sera impossible. Je suis très déçue et si j'avais lu les avis avant ma commande, je n'aurai peut être pas commandé. J'attends.....
Response from MrFluffyFriend™Dec 26, 2023
Chère Karine, nous vous présentons nos sincères excuses pour les désagréments que vous avez subis. Notre équipe travaille activement pour répondre à vos préoccupations et accélérer votre commande. Nous apprécions votre patience et votre compréhension en cette période de forte activité. Soyez assurée que nous nous engageons à assurer votre satisfaction avec les produits MrFluffyFriend™. Veuillez vous attendre à recevoir un e-mail de notre part dans les plus brefs délais. Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Lynne
Dec 18, 2023
SCAM! RETURNS TO CHINA!!!!!!
I didn't read reviews before purchase...shame on me. But SHAME ON MR FLUFFY for scamming people out of money! Like others, I tried to immediately cancel my order only to wait over three weeks for delivery (with assurances I could return it after delivery.) When I receive return instructions...I'm instructed to send it to AN ADDRESS IN CHINA to get my refund. No one can afford to return these beds to China. SCAM SCAM SCAM
Response from MrFluffyFriend™Dec 26, 2023
Dear Lynne, we apologize for any inconvenience you've experienced. Please rest assured, MrFluffyFriend™ takes customer feedback seriously. We're committed to addressing your concerns promptly. Upon checking, a refund was issued for your order. If you have other concerns or need further assistance, please don't hesitate to email us again. Best regards, Sarah Team MrFluffyFriend™
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Agnes T.
Dec 18, 2023
J'ai passée ma commande le 1er décembre je l'ai reçu avec beaucoup de retard
J'ai commandé pour offrir à mon animal de compagnie plus de confort moins de stress et de douleurs, apparemment c'est pas pour pressé pour le fournisseur. Commande reçu avec deux semaines de retard!!! Mais reçu est chien très heureux. Faudrait voir sur votre site à mettre un bon delai de livraison afin que les clients ne s'inquiète pas et ne pense pas à une arnaque.
Response from MrFluffyFriend™Dec 26, 2023
Nous vous remercions de nous avoir contactés et d'avoir porté ce problème à notre attention, Agnes. Nous vous présentons nos sincères excuses pour les désagréments causés. Nous comprenons l'importance de votre commande et le bien-être de votre animal de compagnie. Notre équipe enquête activement sur ce retard et veillera à le résoudre rapidement. Veuillez continuer à surveiller votre courrier électronique, y compris les spams, pour obtenir des mises à jour. Nous apprécions votre patience et nous nous engageons à fournir à votre animal le confort qu'il mérite. Nous vous prions d'agréer, Madame, l'expression de nos salutations distinguées, Sarah L'équipe MrFluffyFriend™
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Allen S.
Dec 18, 2023
Not satisfied
First, I love your product enough to purchase a second bed, But now the problem: Your customer service SUCKS. Your company's responses to inquiries takes days, sometimes weeks, sometimes NEVER! My second order was tied up in a NY warehouse for 3 weeks! Get it together. You lost a future customer!
Response from MrFluffyFriend™Dec 26, 2023
Thank you for your feedback, Allen, and we sincerely apologize for any inconvenience you've experienced. Due to the volume of inquiries we're receiving right now, it may take around 48 hours to respond to emails but rest assured that we are addressing the delays in shipping. Your concerns are important to us, and we appreciate your loyalty as a customer. We will be sending you an email, and we'll do our best to make things right. Best regards, Sarah Team MrFluffyFriend™
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Beverly
Dec 18, 2023
Absolutely amazing product(anxiety dog…
Absolutely amazing product(anxiety dog bed xl). I bought 1 to see what the quality was like and our dogs love it so much I ordered a second. I also ordered 1 from somewhere else which was half the price to compare and sent it back as it was less than a quarter of the quality from Mrfluffyfriends. We'll recommend this company and the 2 beds we ordered. We ordered the burgundy and our dogs Absolutely love them
Response from MrFluffyFriend™Dec 26, 2023
Thank you so much for your fantastic review, Beverly! We're thrilled to hear that your dogs love our MrFluffyFriend™ Anxiety-Relieving Pet Beds. It warms our hearts to know that you found the quality superior, especially in comparison to other options. We appreciate your recommendation and are delighted to have satisfied customers like you. If you ever need anything else for your fluffy friends, don't hesitate to reach out. Happy napping to your dogs! Best regards, Sarah Team MrFluffyFriend™
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LOUISE G.
Dec 18, 2023
Comfy cozy & anti anxiety
My 15 year old cock-a-poo, Bella loves her new bed. She looks so comfy & relaxed when she’s in it. Santa arrived early this year for Bella! Highly recommend!! I ordered a size medium for her & it works perfect for her size.
Response from MrFluffyFriend™Dec 26, 2023
Dear Louise, we're thrilled to hear that Bella is enjoying her new MrFluffyFriend™ bed! It warms our hearts to know she's finding comfort and relaxation in it. We hope Santa's early delivery brings continued joy to Bella, and we appreciate your recommendation. Warm regards, Sarah Team MrFluffyFriend™
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Sherri Pat R.
Dec 18, 2023
I was not at all happy with this bed
I was not at all happy with this bed. There was no substance or support to the bed and I will never order in this way again. I would love my money back. The sales pitch refers to support and comfort,,,I found this flimsy and not at all as advertised.
Response from MrFluffyFriend™Dec 26, 2023
Dear Sherri Pat, we sincerely apologize for your dissatisfaction with our bed. Your feedback is valuable to us, and we're committed to addressing your concerns promptly. We will be sending you an email shortly, and we'll work to ensure your experience is rectified. Thank you for bringing this to our attention. Best regards, Sarah Team MrFluffyFriend™
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