MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

John
Jan 31, 2024
I have read a lot of reviews
I have read a lot of reviews, and was a little concerned. But our awesome yellow lab ( who is a service dog for our autistic son) put me at ease. As soon as he had a chance to try it…. Game over!! He loves it. Thank you!
Response from MrFluffyFriend™Feb 1, 2024
Thank you for sharing your experience with us, John! We're thrilled to hear that your awesome yellow lab, and service dog to your son, is loving our product. Your feedback means the world to us. If you ever need further assistance, don't hesitate to reach out. Warm regards, Sarah Team MrFluffyFriend™
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Martina K.
Jan 31, 2024
ACHTUNG die Retoure muss an eine…
ACHTUNG die Retoure muss an eine dubiose Adresse in China gesendet werden wobei man die kosten selbst trägt. Richtig unseriöse Firma, auch die Lieferung dauert ewig, Qualität ega schlecht, verstehe die guten Bewertungen (wahrscheinlich gekauft) nicht
Response from MrFluffyFriend™Feb 1, 2024
Lieber Martina Krutter, Wir entschuldigen uns für etwaige Unannehmlichkeiten. Bitte beachten Sie, dass wir das Feedback unserer Kunden ernst nehmen. Für Rücksendungen folgen Sie bitte unserem auf unserer Website beschriebenen Verfahren. Wir streben nach Exzellenz und bedauern jede Unzufriedenheit. Vielen Dank für Ihre Geduld und Ihr Verständnis. Beste grüße, Sarah Team MrFluffyFriend™
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Ann
Jan 31, 2024
Don’t buy from MrFluffyFriend
I ordered a bed for my dog and it never arrived. I have constantly emailed MrFluffyFriend about it and have emailed the delivery company they use. I’m just told to be patient and it will arrive. That was 22 days ago.I also tried to ring the number I was given for the shipment company and I constantly get a message saying “ring back later” and then it disconnects. At this stage I just want my money back so I can get a bed somewhere else for my dog. When I asked for my money back I was just told to be patient again so I doubt I will ever see my money back or the bed. I am very sorry I ever used the MrFluffyFriend website and I would not recommend anyone else make the same mistake as me.
Response from MrFluffyFriend™Feb 1, 2024
Dear Ann, We apologize for the inconvenience you've experienced with your order. Rest assured, we take your concerns seriously and are actively investigating the issue with our delivery partner. Your satisfaction is our priority, and we're committed to resolving this matter promptly. Please allow us some time as we work to ensure a satisfactory resolution for you. Thank you for your patience and understanding. Best regards, Sarah Team MrFluffyFriend™
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Lisa B.
Jan 31, 2024
Satisfied 70 lb. Pup!
Ordered XLarge light gray bed for my 70 lb Pitbull. She is 10 yrs old and lives a snuggly bed. We had to wait 3 weeks for delivery and were surprised when a small compacted package arrived on our front porch. Upon opening, the bed quickly expanded and fluffed up to a wonderfully soft donut. Our girl curled up into the bed and has loved it ever since! Only suggestion I would offer is that the base cushion isn’t quite as thick as I would like. Otherwise we are completely thrilled with our purchase!
Response from MrFluffyFriend™Feb 1, 2024
Dear Lisa, We're thrilled to hear your 70lb Pitbull is enjoying her XLarge light gray bed! Your feedback about the base cushion's thickness is duly noted, and we'll consider it for future improvements. Thank you for choosing MrFluffyFriend™ for your pup's comfort! Best regards, Sarah Team MrFluffyFriend™
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Jeanette
Jan 31, 2024
MrFlurryFriend
Hi Sarah I ordered a bed too small for my pet. I chose Option 3 instead of a return. I’m waiting for confirmation on an XL bed in Champagne. My pet loves the bed. She went straight to it. I’m waiting on the correct size. Thank you
Response from MrFluffyFriend™Feb 1, 2024
Thank you for your message, Jeanette! We're thrilled to hear that your pet loves the bed, despite the size issue. Rest assured, we're working swiftly to confirm the XL bed for you. Your pet's comfort is our top priority! Best regards, Sarah Team MrFluffyFriend™
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James R.
Jan 31, 2024
Wrong size
We a large bedding and received a medium bedding..to small for our dog
Response from MrFluffyFriend™Feb 1, 2024
Dear James, We apologize for the inconvenience caused. We want to check this for you, however, you didn't provide your order number. Please contact our customer support team at [email protected] immediately with your order details, and we'll swiftly arrange for the correct size to be sent out to you. Best regards, Sarah Team MrFluffyFriend™
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Maryjen
Jan 31, 2024
Suggest ordering a bigger size than recommended
The bed is really nice and came in a timely fashion - no complaints there. The only problem is, the bed is more of a doughnut than a flat bed with a smaller rim, which makes it too small in the middle for my dog. When she lies in it, her back end hangs over the side so I guess I should have ordered the bigger size. She doesn’t tend to use it, which is too bad because it looks so cozy!
Response from MrFluffyFriend™Feb 1, 2024
Thank you for your feedback, Maryjen, and for choosing MrFluffyFriend™! We appreciate your kind words about our timely delivery and the quality of our bed. We're sorry to hear that the size didn't meet your expectations. We recommend considering a larger size for your pup's comfort next time. We hope your dog finds the perfect spot soon! Warm regards, Sarah Team MrFluffyFriend™
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adam E.
Jan 31, 2024
My dogs love this thing!
My dogs live the texture of this material! New hit at the house for sure!
Response from MrFluffyFriend™Feb 1, 2024
Thank you, Adam! We're thrilled to hear that your dogs are loving our product and its texture. It's fantastic to know that it's a new hit at your house! 🐾 Sarah Team MrFluffyFriend™
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