MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Mrs Theresa G.
Nov 2, 2024
Perfect for a nervous cat
The communication and updates are excellent and the product is super. This was my second purchase because the first bed was so popular, particularly with our most nervous cat. He now has one bed upstairs and one downstairs. He loves it, and he's not the only one.
Response from MrFluffyFriend™Nov 4, 2024
Thank you so much, Mrs. Gale, for sharing this wonderful feedback! We’re thrilled to hear that your nervous cat feels so comfortable and at ease in his new beds—that’s exactly what we aim for! Having a cozy spot both upstairs and downstairs sounds perfect for him. 😊 If there’s ever anything more we can help with, feel free to reach out. Thanks again for choosing MrFluffyFriend!
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Petra van T.
Nov 1, 2024
Retoure nach China auf eigene Kosten
Leider ist die Liegematte zu klein und die Flusen von schlechter Qualität. Kann ja vorkommen, dafür gibt es die Retoure. Das Paket muss aber nach China gesendet werden. Portokosten mit Sendungsverfolgung ca. 45 €, der Warenwert liegt bei 43 €. Der Shop erweckt aber den Eindruck aus Deutschland zu deutschem Recht zu versenden, auch bei den Rücksendebedingungen findet man keinen Hinweis auf China. Für mich ist das Betrug, lässt sich auch beim Verbraucherschutz nachlesen, leider zu spät gesehen.
Response from MrFluffyFriend™Nov 2, 2024
Hallo Petra, vielen Dank, dass du dich gemeldet und dein Feedback geteilt hast. Es tut uns wirklich leid für die Frustration bezüglich des Rückgabevorgangs und etwaige Missverständnisse bezüglich des Versands. Wir verstehen, wie wichtig Transparenz ist, und sind hier, um zu helfen. Anscheinend stehen Sie bereits per E-Mail mit unserem Team in Kontakt. Wenn Sie weitere Hilfe benötigen, können Sie uns jederzeit dort antworten. Wir werden unser Bestes tun, um eine Lösung zu finden, die für Sie funktioniert. Wir entschuldigen uns noch einmal für die Unannehmlichkeiten!
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Sabine V.
Nov 1, 2024
Cozy
I bought the bed for my Jack Russell who sniffed it layed on it but it was too small even though I bought the size your site said. Anyway I love how it keeps it's shape and so does my cat who loves it so all worked out well. Wish I bought the flat one instead of the circle.
Response from MrFluffyFriend™Nov 2, 2024
Thanks for telling us about your cat's new bed, Sabine. That's so cute that your kitty loves it but your Jack Russell thinks it's a bit of a squeeze. No worries, though! If you're looking for something with more room to chill in, the flat design might be totally the way to go. Just hit us up if you wanna know about sizes for your next buy, and we'll be all over it helping you out! 😸🛋️👌
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Anne M.
Oct 31, 2024
Flo loves her new bed!
My dog, Flo, absolutely loves her new bed. It's the very first time she has wanted to sleep in one. The items I have bought have all been 5 star. They look good and feel incredibly soft. Thank you Mr Fluffy Friend!!
Response from MrFluffyFriend™Nov 2, 2024
Anne, you totally made our day! 😃 We're beyond happy to know that Flo has taken a shine to her new bed and found her ultimate snuggle spot. It just makes our hearts melt to think it's her first time truly enjoying a bed. It's fantastic to hear that everything you've gotten from us has been top-notch – that's exactly what we aim for! Could you do us a favor and give that little furball a pat from the whole MrFluffyFriend team? And thanks a million for choosing us! We're all about keeping those tails wagging! 🐶🛏️💖
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Adam B.
Oct 31, 2024
Complete waste of time
Ordered one for my sisters rottweiler. Couldn't even get my cocapoo on it. Absolutely gutted as I didn't have a present for his birthday
Response from MrFluffyFriend™Oct 31, 2024
Thanks for getting in touch, Adam, and for letting us know about your experience with our bed. We're really sorry it didn't live up to your expectations, especially for a special event. If you could, please email us at [email protected] so we can help you out. Since you didn't provide an order number, our customer service team will do their best to find your purchase and fix the problem for you. Thanks for being patient with us! We're looking forward to hearing from you soon.
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Matthias S.
Oct 31, 2024
Leider ist das Bett zu klein
Leider ist das Bett zu klein. Kann passieren. Natürlich kann ich es zurückgeben. Das Paket muss aber nach China gesendet werden. Kosten mit Versicherung und Sendungsverfolgung ca.45 Euro. Der Shop erweckt aber den Eindruck aus Deutschland zu deutschen Recht zu versenden. Schade ich werde den Anbieter nicht weiter empfehlen
Response from MrFluffyFriend™Oct 31, 2024
Hallo Matthias, Vielen Dank für Ihr Feedback. Es tut mir leid zu hören, dass das Bett zu klein war und dass der Rückgabeprozess für Frust sorgt. Wir verstehen, wie unpraktisch dies sein kann. Sie werden derzeit per E-Mail unterstützt. Bitte antworten Sie daher auf diese Mitteilung. Unser Team ist bestrebt, eine Lösung zu finden, die für Sie funktioniert, und wir danken Ihnen für Ihre Geduld, während wir gemeinsam daran arbeiten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben, und wir hoffen, die Angelegenheit bald klären zu können!
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Livingston C.
Oct 31, 2024
McFluffy
Have bought three items, on separate occasions. Ordering is easy and my items arrived quickly and are of good quality. My beautiful girl loves her bed. Would recommend this company.
Response from MrFluffyFriend™Oct 31, 2024
Thank you so much for your fantastic review, Livingston Customer! 🌟 We’re thrilled to hear that you’ve had a great experience ordering multiple items and that your beautiful girl loves her bed! Your recommendation means the world to us. We can't wait to help you again in the future! 🐾
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Cilla M.
Oct 31, 2024
Who’s Happy Now?……..
We have had to buy this bed for the second time because our Golden Retriever kept dragging her original bed from our utility room with lovely access to our garden into our lounge most evenings, so we decided to save lamp stands and bins being knocked over together with future Vet’s dental bills by saving her the trouble and upheaval of constantly moving her ‘Love Pad’ ( without even a thank you ) - best bed yet, happy pet!
Response from MrFluffyFriend™Oct 31, 2024
Cilla, we absolutely love your story! 💗 It’s wonderful to know that our bed has become a favorite for your Golden Retriever, and we’re glad it’s helping to keep your home intact! Thank you for sharing the joy and for choosing us to be part of your pet’s comfort. Happy cuddling!
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