MrFluffyFriend™Reviews of mrfluffyfriend.com

You are absolutely the worst company I’ve ever dealt with. I have not included my opinion of your product as I have not yet received it. Having contacted you 4 times now since ordering from you on Dec 1, I have received 3 automated responses telling me not to worry my shipment is on its way. Merry Christmas…my order is still in limbo. It’s a shame your horrible shipping and customer service has tainted your product before I’ve even had a chance to try it. Do you completely understand?

I’ve ordered the couch cover bed in dark grey. The package was delivered very shortly after ordering. Once unpacked and placed on the couch, my dog laid down and never left his new bed. The bed has a nice soft material, the grey has a little blue undertone to it, but it is a nice color. My couch is staying tidy and clean now, while my dog has his new favorite place to sleep! Overall great service and great experience.

Terrible! Been over 3 weeks and still not here! Terrible quality and will never buy again

I was charged for the undelivered bed. I have emailed and tried to tract the bed to no avail. Terrible or non-existent customer service. Look for the charge card dispute. Crooks.

Ordered items over a month ago, credit card was charged and still have not received the items i order. When contacted they state to check the tracking which I have done and it has not moved in a month. Still sitting in Fairfield NJ. I dont recommend ordering from this company if you want to received your items.

Ordered a dog bed on December 1st. , no shipping info sent. Contacted customer service and they assured me that the order was confirmed but still no shipping info. It’s now the 24th and still zero information on my order. I understand that they are extra busy with Christmas. I have no idea if it has shipped or not. I have reached out again only to receive zero communication from them. Terrible customer service. This is my first time ordering from them and will be the last. Communicate with your customers!!!

I ordered on Dec 7th (a XL fluffy friend for my dogs for Xmas) it still isn’t here! I hate they don’t have a customer service phone number!! I have sent texts an emails only a couple back saying “please” understand it’s a busy time of year. I read lots of people saying the same thing. Either lost package or taking more than a month to be delivered. When looking up the tracking it says it been at USPS in Los Angeles, California for the last 18 days , I live in Washington. Not happy! This better be legit or I will be taking further steps to get my money back! Be warned don’t buy from them!!

Still waiting on the bed I ordered