MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ Reviews | Read Customer Reviews of mrfluffyfriend.com

MrFluffyFriend™ reviews

11,886 approved reviews, newest moderated first

Lea F.
Dec 30, 2024
Commande passée le 19 novembre et je…
Commande passée le 19 novembre et je n’ai toujours rien reçu. J’ai attendu jusqu’au 12 décembre pour faire un suivi comprenant que la période des fêtes est toujours plus occupée. Mais après deux échanges par e-mail avec le service client qui n’apporte aucune solution ni de mise à jour de ma commande, je n’ai plus aucun retour depuis ma demande de remboursement. Vu les avis, je m’en veux d’être tombée dans le panneau. J’attends toujours mon remboursement c’est absolument inadmissible. ***J’ai bien reçu mon remboursement quelques heures après avoir publié cet avis.
Response from MrFluffyFriend™Jan 3, 2025
Bonjour Lea, nous sommes sincèrement désolés pour cette expérience. Nous comprenons parfaitement votre frustration face au retard et à l'absence de communication. Nous sommes ravis de savoir que vous avez bien reçu votre remboursement et nous prenons vos commentaires très au sérieux pour nous améliorer. Merci pour votre patience.
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Patrick W.
Dec 30, 2024
Beds finally artived with a strong chemical odor!
The beds finally arrived after 4 weeks. I saw the note to let the beds sit out first 24 hours before giving to my dogs. It took 24 hours for the awful smell to subside from the beds. The quality is ok though not what I expected based on the pictures. All in all these will be our first and last beds. If the quality was really good I could overlook the slow shipping speed. Disappointed. And these are not made in the USA as stated on line. MADE IN CHINA. So what is the chemical odor? What are these made of?
Response from MrFluffyFriend™Jan 3, 2025
We’re very sorry to hear about the chemical odor you noticed and the delay in receiving your beds, Patrick. We understand your concerns about the beds’ quality and the odor. The odor is likely due to the manufacturing process and packaging, but it should subside after airing out. We will review your feedback to ensure better communication about our products in the future. We value your input, and we appreciate your patience and understanding.
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Duncan T.
Dec 30, 2024
I bought and paid for a product and it…
I bought and paid for a product and it has not been delivered and i have not heard anything. This is pathetic
Response from MrFluffyFriend™Jan 3, 2025
We’re truly sorry for the inconvenience caused, Duncan. It’s concerning to hear you haven’t received your product yet. Please email us with your order details, and we’ll address this immediately. We appreciate your understanding.
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Becky V.
Dec 30, 2024
Do not waste your money.
Ordered 12/1 received the bed 12/28. Definitely not worth the wait not worth the $49 I paid for it. Flimsy and not enough stuffing. My dog only weighs 8 pounds and when she lays on it, it is like laying on a blanket. Do not waste your money on this dog bed.
Response from MrFluffyFriend™Jan 3, 2025
Hi Becky, we're really sorry to hear that the bed didn't live up to your expectations after you waited so long. We totally get how let down you must feel. If you'd like to chat about making things right, just let us know at [email protected]. We're here to help.
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Angela S.
Dec 30, 2024
This is a scam and blame the USPS b/c…
This is a scam and blame the USPS b/c the print a label to be shipped by USPS. My husband works for USPS and the are generating labels to use to act like the shipped material. I called my cc company and reported them and got my money back.
Response from MrFluffyFriend™Jan 3, 2025
We're really sorry for the hold-up with your order, Angela. We're working hard to sort it out. If you've got any questions or need more help, just drop us a line via email. We're here for you.
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Brenda
Dec 29, 2024
I rescued a 9 year female pomeranian
I rescued a 9 year female pomeranian. I ordered her the Bex. She loves it. I have washed and dried it numerous times and it looks brand new. I thank Mr. Fluffy fir for developing a bed for dogs. Thanks
Response from MrFluffyFriend™Jan 3, 2025
Hi Brenda, Thank you so much for sharing your experience! 🫶🏼 We're so happy to hear that your rescued Pomeranian loves her new bed. We appreciate your kind words and are thrilled to know it’s holding up well after multiple washes. Your support means a lot to us, and we're so glad your dog is enjoying her new comfy spot! 💤🐾
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Josef W.
Dec 29, 2024
Bei dem viereckigen Hunde Bett steht…
Bei dem viereckigen Hunde Bett steht drauf leicht zu reinigen abnehmbarer bezug alles gelogen der Bezug kann nicht mal abgenommen werden das Hundebett kann überhaupt nicht gereinigt werden einmal zu gebrauchen und danach weg zu schmeißen danke schön für diesen Mist alles 🤥
Response from MrFluffyFriend™Jan 3, 2025
Hallo Josef, es tut uns wirklich leid zu hören, dass das Produkt nicht Ihren Erwartungen entsprach und die Reinigung schwieriger war, als Sie gedacht hatten. Wir wissen, wie sehr Sie Wert auf Benutzerfreundlichkeit legen, und möchten Ihnen helfen. Kontaktieren Sie uns einfach unter [email protected], damit wir gemeinsam an einer Lösung arbeiten können.
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Thomas P.
Dec 29, 2024
Have not yet receiver my order!!!
Have not yet receiver my order!!!
Response from MrFluffyFriend™Jan 3, 2025
Hi Thomas, we're really sorry to hear your order took so long to get to you. We're on it and want to sort this out as soon as we can. If you need anything else, just shoot us an email.
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