Mr. ApplianceReviews of mrappliance.com

Stay away! Especially in Monroe, Louisiana. Spoke with operator twice and scheduled an appointment with a five hour window. Never had a phone call or technician. Wasted a day on this worthless company.

Spent 120$ for tech to come out and diagnose the gas range problem - oven was not working. To repair he quoted 512$ to replace the spark module. I asked him to confirm if that replacement will fix the issue. He confirmed. So he went ahead and replaced the module, and it still did not work. Upon further investigation, he said that burner is out too, that is why is still not working and He can repair for additional 200$!!! What a nonsense. Never ever again to work with this company. Pure rip off. Don't go with them!

This is a great company who values their customers. My 7 yr old washing machine was not engaging and they said I needed a new lock. Since the machine i no longer made they said the lock and repairs would cost $440 with a new machi9ne costing over 1 $1400. After the new lock was installed another technician said I needed an additional lock. When I talked to Melanie and she talked to her supervisor, they did the additional service and lock at no9 additional charge. Christain the technician was fabulous!!! Definitely recommend this company!

The Gentleman came to my girlfriends house to see about repairing the clothes dryer One hundred dollars for the trip, did some observation with an ohmmeter, then charged another 28.00 for that. Nothing was accomplished. You guys wont be in business long, your reviews are terrible. Will never use this Company again. Anyone who asks me about them will be warned to steer clear of these, do-nothing, money-grabbers. Terribly dissatisfied.

They worked on my washer in December and indicated it was the circuit board at a cost of over 400 when they put the circuit board in they then said it was the motor we ended up paying over 700.00 to fix a used washer . This week Sept 2021 it stopped working again . The conversation with the repairman led me to believe it had some thing to do with the circuit board which was under warranty but when it was said and done all of a sudden it was a plug that would not stay in place . I believe it was a way to charge me for the trip which was another 119.00. The repairman told me he shoved a piece of plastic up beside the plug so it would stay in place , he left and called 5 minutes later stating he just remembered he had something he could use to keep the plug in place . He also stated it could arc or catch fire and this would prevent that so he came back. He comes back and stated he put silicone in the plug and I needed to pay another 88.00. I refused snd told him to leave he said the company would make him pay the 88,00 I told him to leave. This is the most dishonest , unethical company I have ever dealt with and I have filed a complaint consumer affairs and intend to file with the BBB! Stay away ! They are a danger to the public and should not be in business .

I called Mr. Appliance at 9:15 on 9/17 to arrange repair for my freezer. I was told I'd be contacted by someone to arrange a visit presumably the same day. By 1:30 pm after no call, I called again. The agent started taking my information as though it was my first call admitting there was no record of my earlier call. Worthless referral company, not an appliance repair center. The simply take the info, contact local repairmen and scarf a little money for the referral. Ah the internet

Horrible! At first they were very responsive and prompt. Now you never even get called back to confirm an appointment.

Thank you customers that have written reviews. I was about to book these guys after finding them on Google, but after reading so many bad reviews I think I’ll give them a miss!