Mr. ApplianceReviews of mrappliance.com

I wish I'd seen these reviews before I called. Our stove and oven weren’t igniting. I contacted "Mr. Appliance” who bill themselves as “a neighborly company," and who, for a mere $118, sent a guy over to diagnose: None of the igniters are sparking. No power to unit. Found out power cord has shorted out. The issue could be the spark module as well. Then, further down on the work estimate for $276 was this: The issue could very well just be the power cord, but just to make sure, the spark module should be ordered as well. Both parts are NLA. Customer will have to buy from eBay himself. I called and it turns out NLA means no longer available, which I’m sure everyone knows but was news to me. What amazes me is that they're telling me I have to find the parts, as though I would have the slightest idea what to look for. Is this normal procedure these days? Isn’t it the business of repair people to find the parts they need to repair stuff with? I found another company who said they would do the work AND find the parts for about the same price.

Worst repair company I ever dealt with. They told me a part would take 1 - 2 days and it took two weeks. When I complained to the general manager, she said "sometimes things are out of our control." I replied, "if that's the case then you really shouldn't be telling people 1 - 2 days." The serviceman that came to the house was nice, knowledgeable and respectful; however the general manager of the Clermont location was rude and unsympathetic. I will never use this company again and I suggest that you run from these people as well or prepare yourself to wait long periods for your appliance to be repaired.

Almost $300.for a 10.00 part,to fix my dryer, which took 3 minutes to install. Tech was reluctant to give me the old parts but did. After they left I found the part on Amazon for 9.86

Habib from Universal Appliance Repair came to repair my refrigerator/freezer. He asked what was the problem. Upon answering his question he said he knew what the problem was. And, he did! He neatly worked in the freezer. Showed me the water line than had frozen and had moved away from the connector for the icemaker-sending water down onto the floor of the freezer freezing it and blocked the drain and rising up higher to melt and drip on the floor. Habib is an expert technician, friendly, on time and charged a fair price for an excellent repair.

This service i received today was a total ripe off, my dryer had a plug that had became unplugged and i was charged to plug it back up $200.00. this is insane to want me to turn on Flame Rock Gospel, stand in my laundry room and show me a plug that had come loose and charge me $200.00 and i had not a lint ball in my dryer or inside the wall. mad customer.

Complete waste of time and money! Called about broken dishwasher and microwave. He arrived, tore the dishwasher apart and found the broken part - the controller board. Told me they run pretty high cost to replace. He looked on his tablet PC, but said he couldn't find the part, so he couldn't give me a price. Said he would charge me the $119 for the house call and call me next day with the price of the part and how long to order. He never called. I called them back a few days later. They said they would follow up by next day - no reply. Called them back several more times over the next few weeks - no reply - this is now over 3 weeks. Plus, the repairman left the dishwasher in pieces and took my broken controller with him. We had no way to get another repairman to evaluate it. We just bought a new dishwasher, never got a response for the microwave part either. Never again with this company! This review is going everywhere I can find online to put it. Thanks for nothing Mister Con-Man!

Do not ever call this company for any repair if you needed it. They will charge you $99 plus tax for service call, then you find out that they can't fix it. They don't have expertise to be fixing appliances. If I only read the reviews before calling them......

This repair scam is going on from Mr Appliance repair. Yes they are speedy to come and charge you for it, but do not repair anything, not even detect the right problem. There are prompt to bill you on the spot for their presence. Ryan was on the call and took me for an idiot by saying his company was not certified to replace a compressor, when the problem was a control switch. This should be stopped.