Mr. ApplianceReviews of mrappliance.com

Stay far away from these CROOKS! First call to office and I was told $199 for service call, which fee would be applied to any work done. Service persons arrived, didn't have all the parts needed to fix my Viking oven, left with partial repair. Worker was here for perhaps 40 minutes, if that! They then billed my credit card for $600 and will not provide me with a bill to show what parts or labor I was billed for, nor show me that the $199 down payment was applied to my bill! And would come back for another almost $400 to replace second ignitor!! Sure, like I'll ever do business with this crooked company ever again. Stay far, far away from these cheats! Scammers!!!T

I called for service they came, diagnosed and presented a bill of which I paid $130. Instead of working with my insurance company they expected me to pay out of pocket and then my I would give my insurance the bill and get reimbursed. I got insurance so I would not have to pay out of pocket. If a company will not work with my or any insurance company then it is probably not worth working with.

Highly recommend Mr Applicance! Cody Smith has repaired our washing machine in the past, and today he fixed our stove so I can bake again! Cody is very knowledgeable, efficient, and friendly. He gives detailed information about the repair, and answers any questions we have. Mr Appliance will definitely continue to be our go to for any future repairs.

Last March, the ice maker in our Samsung fridge stopped working. When the repair person arrived, I suggested that the problem was most likely a frozen water supply line. The repair person said that wasn't the problem and diagnosed it as a switch behind the water filter. The estimate for repair was around $700. We declined the repair and used ice cube trays to make our ice. Fast forward to Hurricane Milton when our power was out for a few days. When the power came back on, the ice maker started working again. The water line had time to defrost! I was correct and the "experienced" repair person, who didn't bother to check the supply line, was wrong. This visit cost us $159.00.

They were very professional. Unfortunately my dryer could not be fixed since it needed a new timer which is not kept in stock. Joel S was my technician and he was great!

The service repairman, Adam, came out to diagnosis our dishwasher that would not cycle all the way through. He spent 10 minutes "listening" to the dishwasher try to cycle through and said, "it's your circulation watch motor". Since the dishwasher was only 2 years old we paid the $500 to replace the circulation watch motor, only to realize it was NOT the circulation watch motor. After MULTIPLE calls to Mr. Appliance, it was finally diagnosed as a $50 pressure switch. We wasted $500 for a pump that did not need to be replaced, when the fix was a $50 pressure switch. DO NOT USE MR. APPLIANCE, THEY HAVE NO IDEA WHAT THEY ARE DOING. THEY ARE JUST GUESSING.

Mr Appliance misdiagnosed my refrigerator repair need and refused to come back to rediagnos my refrigerator at no charge. I sued in small claims court and won a total of $214.00 plus interest. I called there main office twice and left a message asking owner to call me so I could ask him if he plans to pay me the awarded amount. He has not returned my call. So, it appears that he has no intention to pay the court ordered amount. DON'T USE THIS COMPANY!! THEY ARE A RIPOFF!

HAD THE PLEASURE OF HAVUNG NOAH AS REP. HE WAS ABSOLUTEKE WONDERFUL! VERY K NOWLEDGEABLE!!! GOT JOB DONE QUICKLY. REALLY NICE GUY!!!