Mr. ApplianceReviews of mrappliance.com

En la llamada no me indicaron que cobrarian 129.00 por la visita de apenas 5 minutos. En su pagina Web tampico dice que cobren por visita o por hora. Mr Apliance no es recomendable para ser llamado.

After several “minor” repairs for my Samsung refrigerator leak, Mr. Appliance of Asheville replaced the entire back panel for the second time within 6 months. The fridge still leaked. Mr. Appliance/Bob Tuck, (regional manager I think) blamed Samsung. Samsung denied any responsibility since the fridge itself was out of warranty. Mr. Tuck refused to do anything further and wouldn’t refund my money for the panel, even though the panel was under warranty from his company. After several emails back and forth, Mr. Tuck cut off all communication with me. I was out about $1700 in repairs. I especially didn’t appreciate Mr. Tuck cutting me off entirely and not making any effort to reimburse me for the warrantied back panel. I certainly won’t use or recommend Mr. Appliance ever again!!

We contacted Mr. Appliance in Carlisle to look at our down draft exhaust fan behind our Viking cook top which would rise and fall, but the fan didn't run on. Alex came to our house within 3 days after calling in order to diagnose the problem; found the part and returned to make the repair within a week. Alex is very professional, knowledgeable and courteous. We were very pleased with all the facets related to the repair process and were kept informed of parts availability and pricing, as well as Alex's arrival times. I would recommend them highly.

Eric was very kind and courteous. He was able to diagnose the problem with our dryer and had it fixed in a very timely manner. Thank you!

The first time Lance came to the house, he was friendly and efficient. He quickly diagnosed the problem and gave me a quote on the repairs. He came back today to install the new part. He arrived on time, was quick, efficient and friendly. He explained what he did and what the warranty period for the part and repair were. In and out in less than 30 minutes and my oven works!

Zoltan Hungler of Mr. Appliance in Sherwood Park Canada did a great job in repairing our dishwasher. During the assessment of the issue he was able to identify the problem and make arrangements o order parts. He also arranged the office to schedule the time for installation of the parts and testing. It all unfolded as scheduled. Much appreciated.

the installer for my dishwasher said he could not put on the kickplate or attach the dishwasher to the sides, as he did not have the proper hardware. mind you, he had tools and what looked like a set of his own screws. i said to him, didnt it come with it? then he opens the door and alas, there was the bag! so he secures it to the sides, but still didnt put on the kickplate. my husband had to do it when he came home! he also didnt seem to put enough insulation and left a gap in between the counter and top of the dishwasher, which my husband said may not make it perform correctly. lastly, it did not seem to be heating up the water, and the dishes did not dry. so what did he do wrong? a few things...i've been waiting for american home shield since august to fix my dishwasher, they said no we will give you a new one, and this is where i am at four and a half months later. with a cheaper model, brand new, that isnt working correctly, due to faulty installation.

I called to have my refrigerator serviced due to not cooling and ice maker not making ice. The technician showed up and said it needed preventative maintenance that took about 10 minutes and charged me $378 with a 30 day warranty and was told wait 72 hours for ice maker to start back making ice. I ask for a receipt and was told he would email it to me but never did. After a few days, ice maker still not working and the refrigerator still not cooling like it should so I called back and spoke to the same guy and he said he will send the tech back out on Wednesday. On Wednesday, the tech never showed up so I called and spoke to a woman and she said I don’t have an appointment nor do they have a record of me even calling to make an appointment and they did not send a technician out to service my refrigerator. She asked do I have a receipt and I told her the technician never emailed it to me and she said, “well I can’t help you then.” I told her I have the technician here that day on my ring camera and I have my phone records of me calling to make the appointment. She was less concerned about the entire situation and very argumentative. I told her that I’ve been scammed out of $378 and she claim not by us because you never called. STAY AWAY FROM THIS COMPANY!! Whatever they are doing must be a inside job scamming customers.