mozaracing.comReviews of mozaracing.com

Great products, high quality, competitive pricing and third party support. Highly recommended.

So I've been playing with a keyboard and mouse for years until I recently came across people playing with wheels and pedals. I got curious. After digging around for reliable sellers, I came across MOZA RACING -- their product posts and the feedbacks from fans were very helpful, appealing even - so I decided to purchase from them. It's been around 3 weeks since using their gear, and honestly Zero Regrets. The wheel, wheel base, the pedals all feels sturdy and well-built, the FFB is strong when it's in 100% and there's no delays when playing. The Setup was simple too -- It connects to the MOZA PIT HOUSE without issues. I recommend it for people wanting to start wheel racing: MOZA R5 PRO + MOZA SRP Lite2 Clutch Pedal.

BUYER BEWARE - STAY AWAY FROM THIS BRAND. This is, without question, one of the worst companies I have ever dealt with when it comes to logistics and after-sales support. They sell directly to U.S. customers, yet apparently do not carry replacement stock in the United States - and nowhere during the purchase process was I clearly warned that a replacement could depend on waiting for a consolidated international shipment to reach their U.S. warehouse. I consider that materially misleading information that customers absolutely deserve to know BEFORE spending their money. My unit arrived BROKEN approximately 45 days ago. I returned the defective product, they received it back, and you would think that after shipping a customer a defective product they would take responsibility and immediately send the replacement by express delivery. No. Instead, they created a UPS tracking number - making it look like something was happening - while the replacement apparently wasn’t even in UPS’s possession. Now I am being forced to wait until their consolidated shipment arrives at their warehouse before UPS can actually receive my replacement. Think about how absurd that is: they shipped me a defective product, I returned it, they have it back, and I am still the one being punished with weeks of additional waiting because of THEIR inventory and logistics model. If you are going to sell products to U.S. customers without actually stocking those products or replacement units in the United States, WARN PEOPLE BEFORE THEY BUY. Customers deserve to know that if something arrives defective, a simple replacement may turn into an international logistics saga lasting many weeks. Their customer service makes the experience even more frustrating. Everyone is extremely polite - and almost completely powerless to actually solve anything. Every interaction feels like talking to a different drone reading the same status update back to you: apologies, explanations, repeated information, and absolutely no meaningful action. Politeness is not customer service when nobody has the authority or willingness to FIX THE PROBLEM. After approximately 45 days dealing with a problem caused by receiving a broken unit, I still don’t have a functioning replacement. I will never purchase another product from this company. And if you’re a U.S. customer considering buying from them, understand what you may be signing up for if anything goes wrong. BUYER BEWARE. I strongly recommend staying away from this brand.

Top quality of products, fast delivery.

Amazing device, powerfull and precise, like the ecosystem also.

Very good force feedback

Sir: I appreciate the opportunity to "share my experience with your products". The problem is I have yet to receive the product. I purchased the product bundle partially because it was advertised as coming from a local warehouse (Canada). I placed my order (GL-261165412) on 26 Aug 2926. It has been a month and only the AY 210 Force Feed Back Base has been delivered. The MFY Yoke portion of the bundle is still "in transit". While I fully understand stockkeeping/ shipping issues, I feel that over a month for delivery of what is held out (and priced) to be a Premium Product with local delivery is excessive. Additionally, there has been no communication from your company keeping me informed of any issues. Regards Al Houston

Great build quality at a good price point and excellent customer service.Plus Pit house gives you lots of flexibility to customize and configure force feedback and pedal feel. Software is continually improving which is another great feature.