MoveSafe RelocationReviews of movesaferelocation.com

These guys moved my family and where very careful with all my belongings. Highly recommend them.

If I could give zero stars I would. Hidden costs and horrible communication. This is the worst move of my 30 year career. Do not use this broker or any broker. In addition to the horrible experience with MoveSafe - the company assigned was the most unprofessional team I have ever seen.

I wanted to update my review. I received a follow call about move safe movers. Wanted to know what happen with my move, they were partnered with another company and were not aware of the issue and those involved were no longer with them. They were able to honor the qualified credit. I really appreciate when business make things right. They double my bill by leaving out items from the being. Then they broke items and stated they would give me a $100 credit before I realize items were broken asked to have a $500, they told me I didn't qualify and having left numerous emails and phone calls. BEWARE VERY AWARE TRIPPLE CHECK EVERYTHING AND EVERYONE YOU SPEAK TO. 😡 -

G2742977-MoveSafe Relocation/First Class Movers: smooth, fast, and careful. The team was very thorough in preparing my items, packed very efficiently, and helped me box a few tricky items I wasn’t prepared for. Thorough recommendation for handling a hard move on a hot day. Thank you!

Unfortunately, we did not get past the quoting and "pay 50% upfront" stage of the process because MoveSafe repeatedly spammed my email, my voicemail box, and my text messages. Each message was copy/paste or nearly identical with high-pressure warnings of "this deal is only good for today!" which would turn into "I can't keep this discount past the next hour" and then "don't go with other companies that are cheaper!" How am I supposed to trust you to book movers and provide quality service if you won't give me a few hours to make a decision in the first place? To make matters worse, the agent/whoever was my main contact chose to makeup another person as their "boss" and contacted me via that number multiple times. They obviously did not do a great job of keeping their "character" intact because the messages from both accounts were identically threatening and harassing. No thank you.

I cannot express this enough- DO NOT USE THIS COMPANY. It was an absolute nightmare. All of the reviews stating extreme overpricing at the last minute, terrible communication, awful client services, lack of responding to calls, etc. are all valid and true. You will never get a call back from this company, you’ll have to follow up on your own and they are very unwilling to help. I would give negative 5 stars if that was an option. Please safe yourself the hassle and money and use another service.

The bad reviews are true. Below there is a summary of the complaints about Movesafe relocation. They are very fast only for getting your money. After thar everything is bad. Their bait tactics are extreme and total lack of ethics. The first sales rep is very nice and provides a very cheap quote, but after you do the initial payment they start to increase several times. One rep call you to do confirm the initial inventory and tellsyou “ohh that was not in the initial lust, I have to charge more”. Then 2 days before picking up they call you again and go through the inventory and again “Ohh that was not in the list, I have to charge more”. Then the guys that are picking your stuu arrives and guess what? Exactly! “That was not in the list” and yes, they charge you more. From an initial quote of around 2K now is mor than 5K!!!! I asked several times when they do delivered and they told in 2-3 days. Even the person doing the picking up confirms that. I told him, can you delivered faster? And he says no, but 3 days as the most you will have it. Now they are telling me that they will use like a week to evaluate when they can deliver and they have up to 30 days to deliver. They never tells you that in advance even if you ask. I just hope that the mishandling and hostage tactics are not true,but now I expect the worst 1. Extreme Price Hikes (Bait-and-Switch) Many customers report that initial "lowball" estimates were significantly inflated shortly before or during the move. Inventory Tripling: One customer reported an estimate jumping from $1,675 to over $6,700 during a finalization call two days before the move. Cubic Feet Disputes: Multiple reviews describe movers arriving and claiming the load exceeds the quoted cubic footage, sometimes doubling or tripling the price. Hidden Fees: Reported extra charges include fees for "tape and tarps," "long carries," and unloading items from a larger truck into a smaller one due to site access. 2. Delivery and Handling Issues Reviews often highlight poor accountability once items are in the hands of third-party carriers. Damaged/Missing Goods: Customers have reported smashed boxes, broken furniture (e.g., snapped table legs, chipped dressers), and missing items. Lengthy Delays: While sales reps may promise delivery within days, some customers waited over 30 days to receive their belongings. "Hostage" Tactics: Some reviewers claim they were forced to pay the increased balance in cash or money order before the movers would even open the truck doors to unload.

I’m so glad I read the reviews before going with this company. At first, he gave me a very low price, which sounded great. But after about 20 minutes of discussing what I needed to put in the truck, he started pressuring me to pay a deposit immediately. He sent me a link to a website for instant quotes and had me enter a two-bedroom move, even though I only need a 10-foot truck. When the quotes came back at $3,000–$5,000, I knew something was wrong. I went back and entered the correct truck size, and the quote dropped significantly—then he suddenly “beat” that price. The more he talked, the more obvious it became. He claimed he doesn’t earn commission, which actually made me laugh. Between that and his degrading sales-pitch voice, I knew for sure this was a scam. I checked the reviews and found an overwhelming number of negative ones across the internet. When I told him I’d changed my mind because of the reviews, he told me to “look at the reviews for Disneyland” and launched into a rambling comparison about restaurant customers being scammers. I wasn’t really listening—I was too busy reading the bad reviews. I eventually had to hang up because he just wouldn’t stop talking. Completely obnoxious. Thank God I know better than to fall for this kind of nonsense.