MotoBuys.comReviews of motobuys.com

Ordered a trailmaster 50cc scooter. Worked for a few days , needed new battery the company said , then worked for few days needs new carborator the company said , worked one day , bike will not turn over when started. Occasionally when it does I wouldn’t trust it !! I can’t ride this scooter and several calls back and forth they don’t care !!! No problem sending parts but they sell lemons. I asked to return it they said no well look at it but if it starts upon arrival I pay for shipping both ways! I’ve put so much money into this trash of a scooter that I could have bought a good one from a company that’s not a scammer and has no feelings for their customers ! It’s like ordering a scooter from SHEIN!! now I have to sell it for parts and only had it for three months !!!!!!!! Do not buy from this company. Beware !!! Money hungry and heartless !!!!! Go to your local store and buy !!!!! Save yourself money and a headache. Scam ! UPDATE !! THEY REPLIED TO THIS POST TO PRETEND TO EVERYONE THEY WANT TO HELP AND MAKE THINGS RIGHT! ALREADY SPOKE TO TINA THE MANAGER OVER 87 TIMES .. TRUTH IS COMPANY SAID FU NOTHING THEY CAN DO - SORRY I GOT A NON WORKING LEMON OF A SCOOTER BUT THATS THE CHANCES YOU TAKE WHEN YOU ORDER ONLINE !!! THE PLACE IS A SCAM THEY SELL NON WORKING PRODUCTS AND DO NOT CARE AS LONG AS THEY GET YOUR MONEY !!! WOULD NEVER RECOMMEND TO ANYONE !!!! AND A FAKE REPLY IS ABSOLUTELY THE MOST SCAMMIEST THING A COMPANY CAN DO. WHEN THEY ARE FULLY AWARE THEY TOLD ME THEY WONT REFUND OR REPLACE EVEN THO ITS UNDER WARRANTY!!! Wow

Orders a scooter, that arrived with no assembly instructions, contacted the customer service 3 times no reply. Scooter had some scratches from where the key had been used a lot and a small dent in the top part of the fender. Put the scooter together with other scooters videos and pictures from the manufacturer, but will be taking it to have a mechanic look at it, which will be a separate expense I will have to acquire. •consumer protection laws federally and in some states, state that if something requires more assembly than the average person can do on their own, if instruction are not provided the item is considered sold as a defective item, and warranty can be void since it could be put together correctly •

I placed an order for an assembled Trailmaster Taurus 200GX on April 9th. Other than an automated confirmation, I didn’t receive any updates, until I reached out inquiring about delivery updates. That started a 3 week inquiry of me reaching out with little to no response. When I did get a response, they didn’t align. I didn’t receive a shipping email until I filed a dispute with my bank nearly 30 days after ordering. The unit itself runs really loud, struggles to climb hills at our campground, and came without the ordered windshield. Overall, I would recommend to spend a little more on your golf cart/utv to save yourself the headache of dealing with this company.

Two phone calls to Customerservice and I still don’t have a status on my order. Both people were very abrupt cold and seemed anxious to get off the phone.

I received the bike so I gave them 2 stars but to pay for “pro” assembly is ridiculous! The carburetor wasn’t touched, the chain had to have 2 links cut out due to the adjustments being maxed upon arrival with a flappy chain, the front brake line was ran on the outside of the forks and it was hard to find any lock tight. Horrible and they have no idea how to put a bike together and tune it to be ready to ride .

Ordered two rps 125cc four wheelers for my kids for Christmas of 2025 and paid extra to have them assembled before arrival. Within a month of riding them, the frame has cracked in two places on both of them, the back rack welds broke and the rack came off. Back brake light bracket weld broke, air filter fell right off. Exhaust bracket welds broke with exhaust hanging. You call Bob to try and talk to the warranty people and he laughs saying, iv sold thousands of these the welds dont break like that. Of course you call the warranty place multiple times and no answer or no return call on a voicemail. It is now only 3 months of having and my kids cant even ride them safely. Do not waste your money on this garbage and half careless customer sevice after purchase.

no assembly or operating instructions, battery completely dead even after repeatedly charging, chain comes off sprocket repeatedly and the sprockets are out of line by 1/2". there's no customer service. buy anywhere else

Horrible experience. Placed an order(12/9) in the beginning of Dec for the Blazer i2k and paid extra for it to be delivered before Christmas and it never showed up. After 8 attempts(calls/emails) starting 12/22 to get answers and finally got one on 1/15/26 that my order was on hold due to their own clerical mistake and the best they could do was $100 off plus free shipping. I canceled the order after their lackluster response/apology/ compensation. Thanks for nothing and thanks for ruining my kid's big Christmas present.