MotoBuys.comReviews of motobuys.com

I purchased 2- RPS GKR 200 Delux,Adult Off Road Go Karts. It was disappointing to receive the damaged shipment. The invoice for the missing parts took over three weeks, and the damaged parts will probably take another week or so to arrive. I bought two exact go-karts and assembled them. It would have been nice to have assembly instructions or a video accompanying the units, as I had to figure everything out myself! The fender’s mounting frame didn’t fit right, so I had to make some modifications. Having an engine/transmission maintenance/repair manual or video would also be helpful. The Go Karts look great. However, the negatives are lack of power and poor handling. Tatiyana in the customer service department was great and a pleasure to talk to.

Don’t believe the 3-5 days before shipping. My order for two motorcycles too 35 days. Yes on day 28 they answered my emails and phone calls. When I say 35 that is only counting Mondays-Fridays. The bike is awesome to ride except the battery was missing and I had to buy a $150 battery. They won’t respond to my email about the battery so we waited so long I bought one.

I ordered a Trike scooter (Icebear Maddog 150cc). Packaged very well. Shipped fast! My two concerns: (1) NO assembly instructions. Did my best and believe I got everything right. (2) NO customer support. They offer email, however did not address my concerns. Instead, scheduled an appointment to contact me 2 1/2 weeks from email response?!? I like the Trike okay (tires are super cheap) however the customer service is terrible since you CANNOT talk to anyone. Leave a message, that they never return or email. If Motobuys had ANY customer service, I believe they would be a top-rated company. Hopefully, they will correct this in the immediate future.

The best thing about motobuys is the price. I ordered a gokart for my son a few years ago. It was decent, had a few minor annoying issues, but he got about 3 years of use out of it. I recently bought him a 125cc ATV which has had a good amount of issues. The rear light fell off in the first day of use. The vibration loosened up the bolts and they fall off into the woods somewhere. After about 3 weeks of use it wouldn't start up. I swapped out the battery and called tech support when that didn't work. I told them it sounded like the starter or solenoid was bad. They insisted the new battery I bought was bad and sent me a new one. I felt bad my son was without his new ATV so I ordered a new starter / solenoid kit on amazon and it started right up. Now the bolts that hold the plastic body together (factory installed) are falling off. I keep finding them in the yard and driveway around the house. The price is great but the quality will be disappointing if you're not prepared to deal with small defects or spend time troubleshooting. The good news is that parts are readily available on amazon and are pretty cheap.

I purchased a kids 4 wheeler with the safety remote the product looks great it starts a little rough and the fuel filter was cracked so we just got another one to replace it ourselves I would say for the price it's worth it but definitely not a top of the line product