MotoBuys.comThe Powersports Experts since 1989! Our staff is energetic, professional, and full of enthusiasm for you and powersports! We love the passion and excitement powersports brings to all our lives. We want you to know that without you, we would not be in business, and we thank all of you for your continued support. Our goal is for you to experience a personal relationship with our team, and to have a fun and rewarding time shopping with us.
MotoBuys.com (motobuys.com) has 164 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Hope
The whole process was easy and the product was good quality. I would order from here again. Also good customer service if any issues come up.
Response from MotoBuys.comNov 21, 2023
Hello Hope, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers
Carmela D.
We bought an Iceberg Trike online plus 6months warranty. The sales people are great , helpful however, as soon as you get your product, all niceties are GONE ! You cannot get anyone on the phone and when you make appointments for call back as recommended, they call you 4 hours after. The person we just spoke with today was extremely RUDE , no way to run a business. We need parts for the headlights which stops working just a month after we bought it . They DO NOT WANT ANYTHING TO DO WITH US AFTER THEY GOT OUR MONEY!!! Useless warranty since we’re buying our own parts and paying the mechanic out of pocket. Buyer BEWARE in doing business with this company!! We regret buying from them !
Response from MotoBuys.comNov 21, 2023
Hello Carmela, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (877) 667-6289 when convenient.
Rick H.
Take care of their customers and back there product and warranty after the customers have paid in full
Response from MotoBuys.comNov 21, 2023
Hello Rick, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (877) 667-6289 when convenient.
saracheri
I recently bought a Trailmaster Turino 150 scooter & few months later also a Ice Bear Scooter Trike 150 from Motobuys,and have been very pleased with both. The Trailmaster got here fast,ran great right out of the box with very little assembly, & got the title in just a few days. Perfect! It's a pleasure to ride! The Trike needed a little adjusting with the valves but it runs great now.The trunk was a little noisy so I took it off. I think it looks cooler without it anyway,& there's storage under the seat enough for me.There was a little delay with the title on that one (about a month) but it's all legal & running great now.I LOVE them both! There was a scratch on the bar on back of the Trailmaster & I called them & got a replacement within a couple days! They have answered my emails or phone calls every time & addressed my problem. Overall,it was a great buying experience,especially for online,& I would buy from them again if I need another one. Thanks to Charlie & Peter for their help!
Response from MotoBuys.comNov 21, 2023
Hello Saracheri, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers
Darrin G.
I purchased a kids 4 wheeler with the safety remote the product looks great it starts a little rough and the fuel filter was cracked so we just got another one to replace it ourselves I would say for the price it's worth it but definitely not a top of the line product
Amy M.
I’ve bought multiple bikes from them. No problems and when I needed a replacement part, they sent it! Great shop.
Response from MotoBuys.comNov 21, 2023
Hello Amy, Thank you for the wonderful review and for taking the time to share your feedback! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers
Customer
Bought a scooter that came with no installation manual. Totally useless scooter if you can't ride it. Customer service is horrible. They don't answer phone or call you back.
Response from MotoBuys.comNov 21, 2023
Hello, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (877) 667-6289 when convenient.
missyarmstrong
Order WH-296-12163 I bought the Blazer 200xr and it's junk I've been trying to contact moto buys by phone and email.. but have received no response I paid over 4000. For this piece of junk go kart just to have it sitting in my garage not running I would advise anyone who is thinking about purchasing from this company DO NOT DO IT .. THEIR STUFF IS JUNK AND CUSTOMER SERVICE DOES NOT EXIST .. they just ignore you once they have got your money buyer beware go elsewhere to buy a go kart or dirt bike...
